Data Specialist - Telecel Ghana



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Work closely with various teams across the CBU to identify and solve business challenges by utilizing large structured, semi-structured, and unstructured data in a distributed processing environment as well as developing of machine learning models for various areas of the business on the Big Data Platform.

Key Accountabilities And Decision Ownership

  • Identify, Analyse, and Interpret trends or patterns in complex data sets.
  • Support the extraction of data (ETL) from multiple sources.
  • Perform quantitative analysis of product trends to recommend mass/segmentation decisions.
  • Analyse and track customer behaviour to identify trends and unmet needs.
  • Prepare periodic and regular reports on prepaid base activity levels and Churn for decision making.
  • Communicate analytics and ML model results to business users.
  • Monitor the pre- and post-launch performance of products in relation to generated revenue and customer satisfaction.
  • Work closely with product team to conduct pre and post benefit analysis on new and existing products in the market.


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  • Assist in developing internal tools for data analysis. Like dashboards, cubes and various reports.
  • Analyse large datasets to provide strategic direction to the company.
  • Prepare various Daily, Weekly and Monthly reports.
  • Prepare various Adhoc analysis as per the business requirement.
  • Work with Market Insights and Financial Decision Support teams to develop business cases
  • Work with other stakeholder in ensuring the smooth execution and running of campaigns and campaign management platforms

Core Competencies, Knowledge, And Experience

Strategic Thinking

  • Excellent analytical, logical, and casual reasoning skills.
  • Excellent communication skills
  • Strong stakeholder management skills
  • Ability to anticipate customer, competitor, and market dynamics
  • Able to challenge the status quo

Must Have Technical / Professional Qualifications

  • A Bachelor’s or master’s degree in statistics, computer science, mathematics, business administration or economics
  • 4+ years of experience in similar big data and data science and data analysis role
  • Bachelor’s or Master’s Degree in quantitative fields like Mathematics, Statistics, Economics, Computer Science or Engineering, Artificial Intelligence, , or related fields
  • Proficiency in Python and associated data Science ecosystem, Machine Learning and Experiments Design
  • Working knowledge of reporting software, such as Crystal Reports, Microsoft Access Reports, Teradata or SQL Server Reporting Services.
  • Significant knowledge of customer-driven marketing techniques and processes


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