Executive Associate - BRAC Ghana Savings and Loans

BRAC Ghana Savings and Loans Ltd (BGSL), is a socially responsible for-profit organisation, engaging people, especially women in sustainable economic and income-generating activities Ghana. Our mission is to provide a range of financial services responsibly to people at the bottom of the pyramid. BGSL is part of BRAC International Holdings B.V (BIHBV), which operates in seven countries across Africa and Asia.

Job Description

PURPOSE

The Executive Associate will provide high-level administrative support to senior executives for the efficient operation of the leadership team. S/He will play a key role in coordinating day-to-day activities, facilitating communication, and ensuring the smooth execution of executive priorities.

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MAJOR RESPONSIBILITIES

• Schedule Management: Overseeing the CEO and Key management’s daily schedule, including appointments, meetings, and travel arrangements
• Administrative Support: Assist senior executives with scheduling, calendar management, meeting coordination, and travel arrangements.
• Communication: Serve as a liaison between senior leadership and internal/external stakeholders, ensuring timely and professional communication with the Board, Bank of Ghana and company secretaries.
• Document Preparation: Draft, review, and edit reports, presentations, and other documents as needed for executive meetings and client interactions.
• Project Management: Coordinate and track ongoing projects, ensuring deadlines are met and providing updates to leadership on progress.
• Confidentiality Management: Handle sensitive information with discretion and confidentiality.
• Client and Vendor Relations: Assist in managing relationships with clients, vendors, and partners, ensuring that meetings and interactions are scheduled and executed smoothly.
• Office Management: Support the executive team with office-related tasks, including maintaining office supplies and ensuring operational efficiency.
• Event Planning: Coordinate corporate events, meetings, and conferences, ensuring logistics, materials, and communication needs are addressed
• Problem Solving: Anticipate needs, address challenges, and proactively find solutions.

Safeguarding Responsibilities

• Establish a safeguarding culture across all levels of the programme by implementing the safeguarding policy. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
• Responsible to ensure team members are appropriately trained, supported and have access to resources regarding issues that are identified and actioned in accordance with the safeguarding policy and procedure.
• Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so

Required Skills or Experience

EXPERIENCE (Including sector/industry)

• Minimum of 3 years of experience in an executive support or administrative role, preferably in the financial services or banking sector.
• Experience with banking or financial services industry practices, including savings and loans operations.
• Knowledge of project management tools and systems.
• Experience in managing complex calendars and scheduling for senior executives

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KNOWLEDGE, SKILLS & COMPETENCIES

• Time Management: Excellent ability to prioritize tasks, meet deadlines, and manage a demanding workload effectively.
• Communication: Strong verbal and written communication skills, with the ability to articulate ideas clearly and professionally across different levels of the organization and with clients.
• Confidentiality and Discretion: Ability to manage sensitive information responsibly, understanding the importance of confidentiality in a financial services environment.
• Problem Solving: Ability to assess situations, identify issues, and provide solutions that align with organizational goals.
• Project Management: Experience in organizing and managing multiple projects, tracking progress, and ensuring projects are completed within scope and on time.
• Technology Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), and familiarity with project management tools (e.g., Asana, Trello) or CRM systems.

SPECIFIC EDUCATIONAL/PROFESSIONAL QUALIFICATION

• Degree: Bachelor’s Degree
• Concentration / Major: Business Administration, Finance, or related field

Duty station: Accra