Customer Value Advisor - Vodafone



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Vodafone Telecommunication Jobs in Accra


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What you’ll do

Has a good understanding of concepts and procedures within own discipline and ensures a high quality of services/tasks are delivered.Works within standardised practices and allocates work in the capacity of a team leader. Typically reports to the Manager.

Who you are

  • Provides a high quality of service and ensures work is completed accurately;
  • Proactively takes actions to make improvements based on practical experience;
  • Provides informal guidance and support to new team members when required;
  • Has a thorough knowledge of relevant procedures and processes in the department;
  • Uses communication skills to exchange ideas and information in a concise and logical way with sensitivity to the needs and expectations of the audience;
  • Uses judgement based on analysis of information and resolves problems by identifying and selecting solutions through the application of acquired technical experience;
  • May act as the systems/tools expert.


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Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone, we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. Suppose you’re excited about this role but your experience doesn’t align exactly with every part of the job description. In that case, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What's in it for you

We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.



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