Sales and Events Manager - Rock City Hotel

At Rock City Hotel, we pride ourselves on being a beacon of 5-star luxury. Our commitment to excellence is reflected in every facet of our operations. From the elegance of our accommodations to the seamless service provided by our dedicated team, Rock City Hotel is more than a destination; it's a lifestyle.

Job Description

• REPORT TO: Assistant General Manager-Administration

Job Purpose

We are seeking a dynamic and results-driven Sales & Events Manager to join our team at Rock City Hotel. The Sales & Events Manager will be responsible for driving revenue growth through effective sales strategies and managing all aspects of event planning and execution. This role requires a combination of sales expertise, organizational skills, and creativity to ensure the success of both corporate and social events hosted at our hotel.

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Key Responsibilities

Sales Strategy Development:

• Develop and implement comprehensive sales strategies to achieve revenue targets and increase market share.
• Identify new business opportunities and cultivate relationships with corporate clients, event planners, and industry partners.
• Conduct market research to stay updated on industry trends and competitor activities.

Client Relationship Management:

• Build and maintain strong relationships with existing clients while actively seeking opportunities to expand the client base.
• Serve as the primary point of contact for clients, addressing inquiries, providing information, and ensuring exceptional service throughout the sales process.

Event Planning and Execution:

• Oversee all aspects of event planning and execution, including coordinating with clients, vendors, and internal departments to ensure seamless operations.
• Customize event packages based on client preferences and budget requirements, providing creative solutions to meet their needs.
• Supervise onsite event staff to ensure events are executed according to specifications and standards.

Marketing and Promotion:

• Collaborate with the marketing team to develop promotional materials and campaigns to drive event bookings and increase hotel visibility.
• Represent Rock City Hotel at industry events, trade shows, and networking functions to promote our event services and expand our network.

Budget Management:

• Prepare and manage budgets for sales and events activities, monitoring expenses and ensuring profitability.
• Negotiate contracts and pricing agreements with clients and vendors to maximize revenue and minimize costs.

Reporting and Analysis:

• Generate regular reports on sales performance, event bookings, and revenue forecasts, providing insights and recommendations for improvement.
• Analyze data and metrics to evaluate the effectiveness of sales and marketing initiatives and make data-driven decisions.

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Required Skills or Experience

Qualification/Skills

• A Masters/Bachelor's degree in Hospitality Management, Business Administration, Marketing, or related field.
• Proven experience in sales, event planning, or hospitality management, preferably in a hotel or resort environment.
• Strong negotiation and communication skills, with the ability to build rapport and influence decision-makers.
• Excellent organizational and multitasking abilities, with a keen attention to detail.
• Creative thinker with the ability to develop innovative sales strategies and event concepts.
• Proficiency in Microsoft Office Suite and Customer Relations Management (CRM software).
• Flexibility to work evenings, weekends, and holidays as needed to accommodate events and client meetings.

Our Offer

Rock City Hotel offers a fast-paced stimulating working environment, which will stretch your abilities and channel your passion and talents. You will live and work within the peaceful and picturesque Kwahu region amidst its gorgeous mountains and thick green forests.
We also offer competitive salary and benefits, combined with outstanding career development opportunities in what will soon become the largest conferencing, events and family fun destination in Africa.

Our benefits include:

• Provident Fund.
• Progression, training and development opportunities.
• Paid leave and sick days.
• Profit sharing.
• Medical Insurance.