Corporate Dealer - First National Bank



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Welcome to First National Bank Ghana, the home of the #Changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our talent team in Global Market, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Your main duties will be to facilitate bespoke Markets transactions (Forex, Fixed Income and Structuring) for Corporate, Commercial and Retail clients with the aim of optimizing turnover and profitability for the bank, as well as providing market information to clients while efficiently managing existing relationships.


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Are You Someone Who Can

  • Identify, control and escalate potential risks which may lead to increased costs
  • Increase operational efficiency and suggest solutions to enhance cost-effectiveness
  • Plan, implement, manage and report on cost-effectiveness and communicate or escalate any variances
  • Develop tactical plans to drive revenue growth through efficient pricing and product offering
  • Drive significant growth and profitability in the context of product Turnover and Revenue (FX and FI)
  • Collaborate closely with relevant business units and FNB product houses as per strategy to drive and achieve budget numbers
  • Support to achieve turnover and profit targets aligned to the overall market sales objective and strive for sustainable growth in revenue
  • Formulate solutions approaches where considerations will include client requirements, regulations, internal risk frameworks and pricing
  • Ensure that the processes, structures, systems and resources required to effectively service existing clients and develop new clients are in place and continuously reviewed
  • Develop and execute sales strategy around growing and servicing existing clients while ensuring that it is in line with and supports Markets Sale's broader strategy
  • Improve business decisions by providing accurate and reliable business intelligence (information) and take ownership of data integrity / accuracy of reporting
  • Track, control and influence sales activities with the specific aim to increase sales efficiencies
  • Understand and stay close to the needs, demands and expectations of clients to ensure successful deal origination and execution
  • Demonstrate high-level relationship-building and maintenance experience in daily interactions with clients to ensure satisfaction and retention
  • Adopt effective marketing and sales techniques to deepen existing relationships with clients
  • Strictly adhere to market ethics in accordance with the ACI code of conduct to boost client confidence / trust and ultimately win their loyalty
  • Gain leads and access to stakeholders in Corporate, commercial and Government organizations through effective relationship management of existing clients for further engagements by the Sales Dealers
  • Build and maintain professional working relationship with all stakeholders, displaying excellent abilities to initiate dialogue listen advise influence and negotiate to achieve win-win outcomes
  • Ensure supportive and open relationship with all relevant stakeholders (i.e. CCIB, Compliance, TROPS, Retail, Credit, etc)
  • Contribute to sustaining a competitive edge through external networking, benchmarking and representation on related forums
  • Adapt effective communication styles to meet the needs of different audiences
  • Maintain expert knowledge on relevant regulatory guidelines, industry best practices and FNB’s internal compliance procedures and requirements
  • Comply with governance in terms of legislative, audit and ACI requirements when dealing.
  • Demonstrate a good appreciation and knowledge of Risk Management, covering Operational Risk, Market Risk, Counterparty Risk and Credit Risk within a banking environment
  • Where applicable, understand the basics of Exchange Controls and other currency related regulations.
  • Ensure compliance is adopted in terms of systems and procedures as laid out by FNB
  • Implement and provide input into the development of governance and compliance procedures and processes within area of specialization and identify risks
  • Understand key competitors, global trends, related sector dynamics and key macro environmental forces to analyse and identify opportunities and challenges
  • Understand the critical macro and micro-environmental impacts and relationships to be well positioned for strategic initiatives to further drive business growth
  • Demonstrates pride in the organizations brand services and products by consistently delivering on the brands promise
  • Plan and manage own workflow anticipating obstacles juggling priorities and following through on objectives within agreed timeframes and according to quality standards
  • Stay relevant and up to date with legislations and new development
  • Maintain a positive attitude and respond openly to feedback
  • Handle stress in ways that do not negatively impact others
  • Take ownership of personal career development leveraging formal and informal opportunities
  • Act in an ethical transparent and morally defensible manner including highlighting unethical practices
  • Continually share debate and communicate learnings
  • Flag and debate issues constructively
  • Contribute to a friendly co-operative climate in working with others to achieve collective goals
  • Be sensitive to others feelings, needs, values, views and attitudes and be courteous and diplomatic when dealing with difficulties and problems others may be experiencing (EQ).
  • Identify effective activities to address own development gaps
  • Create own development plan and review plan with team leader or manager
  • Understand which competencies and skills are required to be mastered to ensure personal development and performance
  • Keep abreast of learning opportunities, changing products and trends

You Will Be An Ideal Candidate If You Have

  • A degree in Mathematics or a related field
  • ACI Dealing Certificate
  • Minimum of 5 years of Financial Markets experience, at least 2 years of which must have been in a similar role and working environment


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You Will Have Access To

  • Opportunities to network and collaborate
  • A challenging working environment
  • Opportunities to innovate

We Can Be a Match If You Are

  • Adaptable and curious
  • Thrive in a collaborative working environment


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