Head: HR, Learning and Development - Lively Minds

Lively Minds, an award-winning NGO, is partnering with Ghana Education Services (GES) to roll out an innovative, early childhood development programme. We are hiring in Ghana to support our exciting plans to scale the programme to 60 districts, in 8 regions. To find out more about our programme, please visit www.livelyminds.org.

Main Duties and Responsibilities

HR Strategy, Organisational Effectiveness and Culture 

• Work with leadership to create an HR strategy (and related initiatives) that build the capabilities and capacity of the organisation to deliver our strategic goals (including scale) 
• Create a collaborative working environment and culture where teams can work remotely and in-person feeling engaged and part of “one team” 
• Continue to develop a culture that supports our growth strategy, energises our people and supports the delivery of quality outcomes

Performance Management, Leadership and Learning and Development  

• Develop our Performance Management strategy and approach (process, systems and behaviours) to ensure that we get the best possible outcomes from, and for, our people and use data points to help continue to build a high performing organisation  
• Support the L&D Manager to create a Leadership Development and Learning Development strategy and approach that supports the organisation’s needs as it continuous to expand 
• Responsibility for the Reward and Recognition Strategy ensuring equity, and alignment with our equalities and localisation policies 

HR Policies and Compliance  

• Ensure that there is a full suite of access to up-to-date HR policies that are compliant with all legislation within the countries that Lively Minds operates in 
• Develop appropriate monitoring and compliance systems across Lively Minds including for any third-party contractors that may operate on our behalf  
• Research and preparation for HR and staffing requirements for new country entry, including set up of new offices  
• Employee Life-cycle Management and Employee Relations (including new country entry strategies) 
• Oversee the day-to-day tactical HR activities within Lively Minds and participate and, where required, lead activities such as senior-level recruitment process 
• Lead on employee relations, managing risk in line with organisational policies and relevant labour laws 
• Ensure travel processes are achieving value for money and that the Travel Coordinator is providing an excellent service 
• Oversee security, health and safety and duty of care in consultation with the Senior Management team 

You may be assigned any other responsibility in agreement with your line manager, in contribution to Lively Minds work and in recognition of your experience and skills. It is therefore expected for staff to be flexible and willing to contribute to the work of the wider team.  

Required Skills or Experience

To succeed in this role you will need to….  

• Be an excellent People person with significant strategic HR and people management experience  
• Be passionate about driving the development of culture, values and behaviours to sustain the pace and quality of Lively Minds operations 
• Have experience of working in at least one country in the global South that has a diverse workforce and operates in challenging environments (and have the passion to operate across others)  
• Have the ability to flex, work with ambiguity and scale and demonstrate resilience 
• Be a clear communicator who can bring others with you on a change journey – we are an evolving orrganisation that will continue to change and adapt as we grow  
• Advise and support the organisation from an HR lens as it continues to grow and develop, including across borders   

Technical Abilities

Essential 

• Experience leading an HR function within an NGO/social enterprise (operating in at least one country in the Global South) 
• Ability to work across a diverse, multi-ethnicity team and create a positive working culture with strong values  
• Ability to manage a complex and varied workload and to deliver under pressure 
• Ability to travel frequently to  Ghana and Uganda plus others across Africa 
• Excellent communication skills both verbal and written 

Desirable 

• Experience working in the NGO sector- ideally in an organisation that has successfully scaled 
• Lives in Ghana or Uganda 
• Change management qualification 

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