Key Account Manager: Cocoa - SOLEVO Group

SOLEVO is a leading distributor of chemicals and inputs for specific industrial and agricultural segments in Africa. SOLEVO assists African farmers and Industries by providing them with a full range of fertilizers, seeds, crop protection products and industrial chemicals they need with guaranteed quality and good value. With over 75 years at the frontier of economic growth and transformation across Africa, we deliver critical raw materials and expertise to the continent’s high GDP-contributing life sciences and industrials sectors.

What are we looking for?

We are seeking an experienced and talented Key Account Manager: Cocoa to join our AGRO team. The candidate will focus on medium- and long-term account management and face-to-face sales of products, protocols, services, and solutions in the cocoa business segment. This role requires a strong understanding of customer needs, sales strategy development, and a results-oriented mindset.

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What do we expect from the candidate?

The Key Account Manager: Cocoa will manage customer interactions, develop sales plans, monitor competitive intelligence, and ensure compliance with company policies. The role is critical in driving sales and enhancing SOLEVO’s visibility in cocoa-growing regions, including Western, Ahafo, Eastern Central, Volta, Ashanti, and Western North.

The key responsibilities:

• Create medium- and long-term sales strategies to develop and diversify relationships with existing and potential customers.
• Establish pricing strategies and respond to large tenders with RBM approval.
• Ensure compliance with invoicing and timely payment of customer invoices.
• Provide after-sales service, including resolving disputes and organizing training sessions.
• Enhance SOLEVO’s visibility in cocoa-growing regions through market operations.
• Identify and manage opportunities for cross-selling, upgrades, and repeat sales with existing customers.
• Resolve customer issues and ensure high-quality service.
• Develop retention and growth strategies to drive profitable business.
• Collaborate with the Supply Chain Manager to manage stock rotation and ensure effective order withdrawals from plantations.
• Provide accurate stock forecasts to ensure timely product availability.
• Monitor market trends, competitor activities, and financial health of key actors in the cocoa sector.
• Organize and oversee trials and demonstrations with the R&D team.
• Ensure adherence to internal regulations, SHE standards, and reporting requirements.
• Maintain accurate and timely reporting on sales activities and market insights.

If you possess…

Must-Have:

• A Master’s degree or equivalent in Business, Agriculture, or Industrial Engineering.
• A minimum of 3 years of successful experience in a similar position.
• Strong knowledge of ERP systems and Microsoft Office tools (Word, Excel, PowerPoint).
• Expertise in sales and negotiation techniques.

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Nice-to-Have:

• Experience in product properties and industrial sales.
• Knowledge of R&D practices in agricultural inputs.
• Familiarity with customer retention and growth strategies in the cocoa business.

If you are…

• Results-driven and commercially minded.
• Adaptable, a strong communicator, and skilled at building relationships.
• Experienced in mastering sales techniques and asserting yourself in negotiations.

Why join Solevo?

• Be part of a dynamic team passionate about supporting Africa’s agricultural growth.
• Enjoy a collaborative and international work environment.
• Opportunity to drive sales growth in the cocoa sector while leveraging cutting-edge tools and resources.
• Competitive salary, benefits package, and room for professional development.