DCI Microfinance Limited Sales / Marketing Jobs in Ghana
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Purpose of the Role:
- Provide dedicated relationship management to a portfolio of cherished customers.
- To enhance business development by meeting sales and service targets.
- To provide expert support and advice to Internal and External customers.
Key Responsibilities
- Responsible for selling the company’s loan and investment products
- Facilitate calls to prospective leads, schedule and follow through on calls with leads and current customers
- Responsible for providing your customers with essential information and advice, enabling them to achieve their business and personal objectives by offering time-saving and added-value solutions and services.
- Proactively identify and respond to servicing opportunities for your portfolio of customers.
- Successfully manage the resolution of all non-routine queries and complaints for your portfolio of customers.
- Liaise with the Credit Risk Department in relation to customer’s borrowing requests, account monitoring and maintenance.
- Seek to consistently deliver excellent Customer Service to your portfolio of customers.
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Personal Attributes and Skills
- Curious – Always trying to understand, new products or processes and systems.
- Accountable – Taking responsibility and using available channels to explain and defend decisions and actions.
- Detail Driven – Must understand the importance of rigor and discipline.
- Adventurous – Must be willing to accept risk and venture into new territories.
- Self Confident – Must be assertive and recognize personal abilities, qualities and judgments.
- Excellent communication and listening skills
- Numerical and analytical skills
- Writing skills
- Presentation skills
Key Requirements
- A bachelor’s degree.
- At least two (2) years of working experience in a similar role
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1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Purpose of the Role:
- Provide dedicated relationship management to a portfolio of cherished customers.
- To enhance business development by meeting sales and service targets.
- To provide expert support and advice to Internal and External customers.
Key Responsibilities
- Responsible for selling the company’s loan and investment products
- Facilitate calls to prospective leads, schedule and follow through on calls with leads and current customers
- Responsible for providing your customers with essential information and advice, enabling them to achieve their business and personal objectives by offering time-saving and added-value solutions and services.
- Proactively identify and respond to servicing opportunities for your portfolio of customers.
- Successfully manage the resolution of all non-routine queries and complaints for your portfolio of customers.
- Liaise with the Credit Risk Department in relation to customer’s borrowing requests, account monitoring and maintenance.
- Seek to consistently deliver excellent Customer Service to your portfolio of customers.
ADVERTISEMENT - CONTINUE READING BELOW
Personal Attributes and Skills
- Curious – Always trying to understand, new products or processes and systems.
- Accountable – Taking responsibility and using available channels to explain and defend decisions and actions.
- Detail Driven – Must understand the importance of rigor and discipline.
- Adventurous – Must be willing to accept risk and venture into new territories.
- Self Confident – Must be assertive and recognize personal abilities, qualities and judgments.
- Excellent communication and listening skills
- Numerical and analytical skills
- Writing skills
- Presentation skills
Key Requirements
- A bachelor’s degree.
- At least two (2) years of working experience in a similar role