Sales Support Representative - Phalo Trading Enterprise



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Job Description: Responsibilities, Qualifications, and Necessary Skills





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Phalo Trading Enterprise is a leading player in the trading industry, dedicated to delivering top-notch products and exceptional customer service. We are currently seeking a motivated and enthusiastic Sales Support Representative to join our dynamic team.

Key Responsibilities

  • To represent the company in selling products or services in the territory in which the Representative shall be assigned.
  • Build and maintain relationships with clients to understand their needs and provide tailored solutions.
  • Identify and pursue new sales leads through networking, referrals, and research to expand the customer base.
  • Assist the sales team in achieving sales targets by providing administrative support.
  • Respond to customer inquiries and provide product information.
  • Maintain and update customer records and sales databases.
  • Prepare sales reports and presentations.
  • Coordinate with other departments to ensure smooth order processing and delivery.
  • Assist in managing inventory and stock levels.

Required Skills or Experience

  • Minimum qualification of WASCE, HND, or a First Degree.
  • Strong communication and interpersonal skills.
  • Familiarity with CRM (proficiency in QuickBooks is a plus) systems, spreadsheets, and other relevant software.
  • Proficiency in Microsoft Office Suite.
  • Detail-oriented with excellent organizational skills.
  • Ability to work effectively in a team and independently.


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