Senior QA Engineer - Esoko

Esoko provides two main services, Surveys and Messaging. Our solution combines mobile and web-based tools for data collection and analysis, with field deployment and management, to gain insights into targeted individuals and communities as well as messaging services using a variety of channels including SMS, Voice, IVR & Call Centres.

Our services include customized software development for digital surveys, to collect biometric and spatial data; web-enabled reporting dashboards; field agent recruitment, training, and management; and verification and payment solution for social protection and agricultural programs.

We actively promote diversity, creativity, and professionalism in the workplace. To learn more about the company, visit www.esoko.com

Job Description

As a Senior QA Engineer at Esoko, you will play a critical role in ensuring the quality and  reliability of our software products. This individual will be responsible for leading the QA efforts, developing testing strategies, and working closely with the development team to identify and resolve issues.

The ideal candidate is a highly skilled QA engineer with a deep understanding of software testing and bug tracing, strong problem-solving abilities, and a passion for creating impactful software solutions.

Responsibilities

• Lead the QA team in developing and executing test plans and test cases.
• Collaborate with product managers, developers, and other stakeholders to understand product requirements and acceptance criteria.
• Design, develop, and maintain automated test scripts for functional, regression, and performance testing.
• Conduct manual testing where necessary to ensure comprehensive coverage.
• Identify, document, and track software defects and inconsistencies.
• Perform root cause analysis on defects and work with the development team to resolve issues.
• Implement and improve QA processes and best practices to ensure high-quality releases.
• Mentor and guide junior QA engineers in best practices and testing methodologies.
• Participate in Agile/Scrum processes, including sprint planning, stand-ups, and retrospectives.
• Continuously evaluate and implement new testing tools and technologies to improve the testing process.
• Ensure that all testing activities comply with company standards and procedures

Required Skills or Experience

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Minimum of 5 years of experience in software quality assurance.
• Strong understanding of QA methodologies, tools, and processes.
• Proficient in writing clear, concise, and comprehensive test plans and test cases.
• Hands-on experience with automated testing tools (e.g., Selenium, JUnit, TestNG).
• Experience with performance and load testing tools (e.g., JMeter, LoadRunner) is a plus.
• Familiarity with Agile development methodologies.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills.
• Ability to work independently and manage multiple tasks simultaneously.
• Experience with CI/CD tools (e.g., Jenkins, GitLab) is a plus.
• Knowledge of scripting languages (e.g., Python, JavaScript) is a plus.