Job Description: Responsibilities, Qualifications, and Necessary Skills
IT Jobs In Ghana 2024
Jobs In Accra 2024
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Job Description
- Consulting with IT managers and other departments as required.
- Providing IT assistance to staff and customers.
- Training end-users on hardware functionality and software programs.
- Resolving logged errors promptly.
- Monitoring hardware, software, and system performance metrics.
- Updating computer software. as well as upgrading hardware and systems.
- Maintaining databases and ensuring system security.
- Documenting processes and performing diagnostic tests.
- Keeping track of technological advancements and trends in IT
Qualification Required & Experience
- HND or diploma in I.T
- 3-5 years of experience as an IT support specialist.
- Exceptional ability to provide technical support and resolve queries.
- In-depth knowledge of computer hardware, software, and networks.
- Ability to determine IT needs and train end-users.
- Experience in documenting processes and monitoring performance metrics.
Location: Accra
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