Compliance Manager - First National Bank



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Job Description: Responsibilities, Qualifications, and Necessary Skills





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To ensure there is implementation of the Group’s compliance frameworks and programmes in consultation with business, ensure conformance and adherence with regulations and deliver through a team of Compliance resources/specialists.

Ensure adherence of organisation policies and procedures, especially regulatory and ethical standards.

Perform regular audits, design control systems and help to design and implement company policies.

Welcome to First National Bank Ghana, the home of the #Changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our talent team in Regulatory and Conduct Risk Management, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are You Someone Who Can

  • Develop and implement conduct risk management frameworks, policies, and procedures to ensure compliance with regulatory requirements and industry standards.
  • Identify, assess, and mitigate conduct risks across the bank, including risks related to market conduct, business conduct and wholesale conduct through regular reviews and horizon scanning for emerging trends and risks.
  • Conduct investigations into conduct breaches and implement corrective actions to prevent recurrences.


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  • Develop and maintain conduct risk metrics and reporting to senior management and the Board.
  • Collaborate with business units to ensure conduct risk is integrated into business decision-making.
  • Provide training and guidance to employees on conduct risk and ethical behaviour.
  • Stay up-to-date with changing regulatory requirements and industry developments, advising senior management on implications and necessary actions.
  • Develop and maintain relationships with regulatory bodies, ensuring effective communication and compliance.
  • Conduct regular reviews of business practices to ensure alignment with conduct risk expectations.
  • Identify and address potential conflicts of interest and ensure fair customer outcomes.
  • Develop and implement corrective action plans to address regulatory findings or internal conduct issues.
  • Support management in implementing Sustainable banking principles.
  • Develop, encourage and nurture collaborative relationships across business areas.
  • Provide ongoing and accurate market conduct advice to internal stakeholders, including the drafting of internal opinions and the ability to understand and correctly apply complex legislative rules to internal business procedures and controls.
  • Apply a customer-centric approach to ensure customer satisfaction.
  • Ensure that internal stakeholders update with non-compliance incident logs on the Archer system and issue risk and root cause analysis reports as required.
  • Ensure that all internal and external regulatory reporting obligations are discharged.
  • Enhance the general Programme through, regular review and prioritisation based on identified risk and horizon scanning for emerging trends and risk.
  • Conduct training interventions and assist with the development of training material, as required.

You Will Be An Ideal Candidate If You

  • Have relevant degree
  • Have at least 5 years of relevant experience

You Will Have Access To

  • Opportunities to network and collaborate
  • A challenging working environment
  • Opportunities to innovate


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We Can Be a Match If You Are

  • Adaptable and curious
  • Thrive in a collaborative working environment
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