Dispatch Rider - Groupe Sebastien



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Job Description: Responsibilities, Qualifications, and Necessary Skills





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Job Title: Dispatch Rider

Business Unit: Groupe Sebastien

Report To: Chief Operations Officer (Line Manager)/ Office Support(Immediate Supervisor)

Job Brief:

We are seeking a reliable and efficient Dispatch Rider to join our team. As a Dispatch Rider, you will be responsible for delivering packages, documents, and other items to designated locations in a timely manner. The ideal candidate should have a valid motorcycle license, excellent navigation skills, and a commitment to providing exceptional customer service.

Responsibilities:

  • Receive delivery orders and instructions from the dispatcher.
  • Load and unload packages or documents onto the motorcycle.
  • Safely transport items to designated locations within the specified time frame.
  • Follow traffic laws and safety regulations while riding the motorcycle.
  • Ensure packages are delivered intact and in good condition.
  • Obtain signatures as required for proof of delivery.
  • Communicate with the dispatcher or clients regarding delivery status or issues.
  • Maintain the motorcycle in good working condition and report any maintenance needs.
  • Adhere to company policies and procedures for delivery operations.
  • Provide excellent customer service to clients and recipients.


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Qualification Required & Experience

Requirements

  • Valid motorcycle license.
  • Proven experience as a Dispatch Rider or similar role.
  • Good knowledge of local routes and traffic patterns.
  • Ability to navigate using GPS or maps.
  • Physical fitness and stamina for long rides.
  • Strong attention to detail and accuracy.
  • Excellent time management and organizational skills.
  • Customer service-oriented attitude.
  • Ability to work independently and follow instructions.
  • Professionalism and reliability.

Location: Accra

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