Senior Mechanical Engineer - Karcher Center Ghana



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Job Description: Responsibilities, Qualifications, and Necessary Skills





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Karcher Ghana (JHC Ghana) is a leading provider of high-quality cleaning solutions, dedicated to delivering exceptional service to our valued customers. We are seeking a highly experienced Mechanical Engineer to join our team and ensure the maintenance and servicing of our advanced cleaning devices.

Job Responsibilities:

  • Service and maintain high-pressure washers, scrubber driers, and sweepers.
  • Fill out detailed maintenance and technical reports.
  • Communicate effectively with both customers and the brand to resolve issues.
  • Manage the service centre operations, including device reception, issue reporting, problem-solving, and customer communication.
  • Lead and manage the technicians’ team.
  • Conduct regular training sessions for the servicing team.
  • Demonstrate a passion for the job and a commitment to expanding knowledge.
  • Provide excellent customer service.


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Qualifications and Skills:

  • Minimum of 5 years of experience in servicing and maintenance of cleaning devices.
  • Strong technical skills and ability to fill out maintenance and technical reports accurately.
  • Excellent communication skills for effective interaction with customers and the brand.
  • Proven ability to manage a service centre and a team of technicians.
  • Passionate about the job with a continuous desire to learn and grow.
  • Good customer service knowledge and skills.
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