Senior Sales Engineer - Redmango Limited

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Job Description: Responsibilities, Qualifications, and Necessary Skills

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Senior Sales Engineer is responsible for sales/business development in Mining plants specifically in Emerson Isolation valves products and Automation solutions core businesses in Ghana and maintaining & cultivating key relationships with mining customers within the assigned coverage area.

Roles and Responsibilities

  • • Drive for full scope of supply for Emerson Isolation Valves (Clarkson, Keystone and Actuation) within the assigned coverage area using sales intelligence to understand competition position.
  • • Work with the Customer inside Sales Representatives of Emerson to generate quotes, provide technical information, and support strategic customers within the assigned coverage area.
  • • Provide input on competitive enhancements & positioning, customer preferences, project activity, and other competitive/market data.
  • • Maintain and manage bookings quota that is to be reported monthly for sales and forecasting purposes.
  • • Report every week the site visit plan for the mining plants with close connections to Procurement, Maintenance and Automation solutions.
  • •To follow up and ensure all open Requests for Quotes from procurement are received in the mining area for Emerson Isolation valves and Automation solutions.
  • • Generate leads from visiting the mining plants by convincing the customer with the Emerson valves portfolio and achieving set Sales quota.
  • • Prepare and submit Monthly Forecasts in conjunction with the Business unit sales manager.
  • •Take a proactive role in working with the Emerson sales team to identify, qualify and pursue projects to achieve order conversion and maximize the potential for Emerson Automation Solutions products and services.
  • • Prepare and submit Monthly Forecasts in conjunction with the Business unit sales manager.
  • • Establish plans & strategies to protect, grow & forecast the product line core business.
  • • Build and update the sales funnel with the current status and share with Emerson on a Monthly basis.
  • • Develop long-term relationships with key customer accounts within the coverage area to ensure awareness of the capabilities of the Emerson Valves Business unit.



Person Specification

Education and Qualification

  • Bachelor’s Degree in Engineering with minimum of 5 years sales experience in mining industry in Ghana
  • Familiar with field instruments and isolation valves
  • Good to have experience in isolation valve technologies with a proven record of success in sales / Maintenance in mining industry
  • Knowledge of measuring and metering solutions will be an added advantage.


  • Fluency required in reading, writing and speaking English.


  • Customer focus
    • Building strong customer relationships and delivering customer-centric solutions.
    • Gains insight into customer needs. Identifies opportunities that benefit the customer. Builds and delivers solutions that meet customer expectations. Establishes and maintains effective customer relationships.
  • Decision quality
    • Making good and timely decisions that keep the organization moving forward.
    • Makes sound decisions, even in the absence of complete information. Relies on a mixture of analysis, wisdom, experience, and judgment when making decisions. Considers all relevant factors and uses appropriate decision-making criteria and principles. Recognizes when a quick 80% solution will suffice.
  • Drives results
    • Consistently achieving results, even under tough circumstances.
    • Has a strong bottom-line orientation. Persists in accomplishing objectives despite obstacles and setbacks. Has a track record of exceeding goals successfully. Pushes self and helps others achieve results.
  • Instils trust
    • Gaining the confidence and trust of others through honesty, integrity, and authenticity.
    • Follows through on commitments. Is seen as direct and truthful. Keeps confidences. Practices what he/she preaches. Shows consistency between words and actions.
  • Plans and aligns
    • Planning and prioritizing work to meet commitments aligned with organizational goals.
    • Sets objectives to align with broader organizational goals. Breaks down objectives into appropriate initiatives and actions. Stages activities with relevant milestones and schedules. Anticipates and adjusts effective contingency plans.
  • Manages conflict
    • Handling conflict situations effectively, with a minimum of noise.
    • Steps up to conflicts, seeing them as opportunities. Works out tough agreements and settles disputes equitably. Facilitates breakthroughs by integrating diverse views and finding common ground or acceptable alternatives. Settles differences in productive ways with minimum noise.
  • Organizational savvy
    • Maneuverings comfortably through complex policy, process, and people-related organizational dynamics.



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