Administrative Officer - Aldelia

The Administrative officer is responsible for the implementation of administrative strategies in Aldelia. The job holder will be responsible for the smooth implementation of all administrative processes. He/She will manage all client complaint resolutions and support the operations, procurement and logistics teams.

Key Responsibilities

• People management of external staff.
• Ensure timely distribution of Payslips to contractors and external staff.
• Resolve external staff complaints.
• Assist in sourcing, selecting, controlling, and managing third party vendors' activities who directly impact our business.
• Assist in the planning, administering, implementation and controlling of weekly budgets for office operations purposes.
• Assist in providing operational support to Aldelia HQ on vendor registration, vendor sourcing etc.
• Provide general support to the operations team.
• Manage health insurance enrolment and pension accounts creation for external staff.
• Manage the process of permit acquisition and renewal.
• Assist in budget Planning.

Key Relationships/ Stakeholders

External

• Client
• Vendors
• Contractors
• Partners
• Immigration Authorities

Internal

• Line Management
• Employees
• Other Aldelia offices

Person Specification

Prefered Experience

• Bachelor's degree qualified ideally in Social Sciences, Business Administration, Humanities.
• A minimum of 3 years experience in administration, office management, general service is required for this role.
• Knowledge of organizational effectiveness and administrative management.
• Experience in budgeting and forecasting.

Language Requirement

Proficiency in English is required. Proficiency in French or Portuguese is an added advantage.

Skills

• Demonstrate a high level of autonomy, fast thinking, and decision-making skills.
• The ability to think outside the box is a great advantage.
• Demonstrate a high level of interpersonal, analytical, and writing skills to effectively communicate.
• Ability to think from a business perspective and make basic decisions on behalf of the company.
• Demonstrate a high level of proficiency in Microsoft Office Suite.
• Can identify, allocate and monitor resources effectively and efficiently.

Behaviours

• Performance, Efficiency, Teamwork, Diligence, Congeniality