Call Center Agents - SRR Group



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Call Center Agents - SRR Group





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1. Patiently scroll down and read the job description below.

2. Scroll down and find how to apply or mode of application for this job after the job description.

3. Carefully follow the instructions on how to apply.

4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.


The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.

  • Responsible for managing a whole lot of incoming and outgoing calls in the operations.
  • Identify the needs of the client and find a solution to them.
  • Answering inbound calls, converting them to leads, and later to towing jobs.

WORK CONDITION

  • Full Time Remote
  • Pacific Time Zone
  • Weekly Payout
  • Shift-based — in a Call Center that works 24/7.

Requirements

Computer Specifications

Minimum Intel Specs

  • Processor: Core i7 8th generation (and above)
  • Core i5 10th generation (and above)
  • RAM: Minimum of 12 GB
  • Storage: 128 GB SSD or higher
  • Graphics: 2 GB graphics memory

Minimum AMD Specs

  • Processor: AMD Ryzen 5,7,9 (Minimum series 3600)
  • RAM: Minimum of 12 GB
  • Storage: 128 GB SSD or higher
  • Graphics: 2 GB graphics memory

Macintosh Specs

  • Processor: Core i7/ i5 / M1/ M2
  • RAM: Minimum of 12 GB
  • Storage: 128 GB SSD or higher
  • Graphics: 2 GB graphics memory

Main Internet Speed Requirement

Jitter: below 10ms

Latency: below 160ms

Upload: more than 25 Mbps

Download more than 40 Mbps

Using internet speedtest:

VoIP Speed Test | 8x8 // Aircall’s VoIP Speed Test | Aircall// VoIP Speed Test: Check Your Network Reliability (getvoip.com)

Power Backup: A reliable power backup that could sustain a minimum of 8 hours (full shift)

Examples: Generators// Solar Panels// Portable power inverters etc. (UPS is not enough)

Internet Backup (Secondary internet)

Jitter: below 10ms

Latency: below 160ms

Upload: minimum of 25mbps

Download: minimum of 25mbps

Power and Internet Backup is a MUST.

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Before you look at how to apply for the job, take a look at the recommended career resources and guides we have for you. It is always good to prepare yourself for your dream job. Carefully read the articles and proceed to apply.

How to Apply

Click here to apply >>

Disclaimer

  • Do not pay any fee to any Recruiter.
  • The Recruiter may amend, delete or expire jobs at any time without notification.
  • The Recruiter reserves the right not to proceed with filling the position.
  • An application will not in itself entitle the applicant to an interview.

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