MFS and Cash Assurance Officer - AT Ghana

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MFS and Cash Assurance Officer - AT Ghana

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The successful candidate will join our team as an Officer for MFS and Cash Assurance in the Finance Department. (S)He will report to the Head of Revenue Assurance Operations and will be responsible for the provision of assurance services on MFS revenues and preventing leakages.

(S)he will also perform professional audit work individually or as a team leader to ensure quality products and identify and mitigate cash risks as part of revenue assurance value addition.

Key Responsibilities

  • In the context of GSMA MMO CoC requirements, the MFS and Cash are responsible for the implementation and execution of all MFS and Cash Assurance Billing Controls:
  • Ensure 100% Implementation and Execution of all MFS End to End Controls;
  • Ensure Controls in Billing scope around the GSMA MMO CoC are fully designed, implemented, executed, and formalized.
  • Ensure that exceptions on GSMA CoC and Cash Assurance alarms are followed up properly.
  • Ensure Alarms and Controls around the MFS Framework have been deployed.
  • Provide support on MFS to the Finance and MFS operations Team through a Business Partnering approach.
  • Identify manual controls and automate them.
  • Document standard operating procedures for all MFS controls
  • Improve upon MFS controls to a Managed level.
  • Put in place a weekly Risk Dashboard reporting on Leakages and Financial impact.
  • Carryout Periodic Logical Access Reviews and Wallet Audit on the MFS Platform to ensure accesses granted are role-based and Wallet’s functionality and configuration are accurate.
  • Assist the MFS Business unit in the monthly update of the Product Catalogue



Carry out End to End Control Review

  • Perform Periodic End-to-end review on MFS to ensure that all controls have been.
  • Fully implemented and complimentary controls are in place to plug out leakages as discussed with the Manager.
  • Ensure Standard Templates for MFS Controls have been fully implemented.
  • Ensure Key Controls and Alarms have been defined on key areas.
  • Perform control adequacy and effectiveness reviews of business processes that affect revenues.
  • Ensure daily follow-ups with the Treasury to ensure Bank differences are closed on time with Bank Partners

Carry out Risk Analysis on Products

  • Carry out risk analysis on products to ensure control impact has been factored in.
  • Prepare Billing Test scenarios to be factored in the product testing and periodic testing of products.

Qualification Required & Experience

  • A bachelor’s degree in Computer Science/IT, Masters or Accounting certification will be an added advantage.
  • Minimum of 3 years of relevant working experience
  • Broad knowledge of operations activities.
  • Knowledge of SQL & Oracle Databases


  • Professionalism
  • Positive attitude
  • Assertive – being tough, when necessary, without fear or favour
  • Confidence, courage, and conviction – challenging the status quo and breaking down silo barriers to performance and overcoming resistance to change.
  • Resilience – to repeatedly challenge despite setbacks and resistance.
  • Proactivity and initiative – to introduce ongoing changes to maximize productivity and influence the future.
  • Focused and priority-driven – staying focused amidst the multiple demands and expectations? Innovative.

Location: Accra



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