Credit Officer - BRAC Ghana Savings & Loans

A reputable financial institution seeks a qualified Credit Officer.

Duty Station: Amasaman, Ofankor,Nsawam, Winneba, Swedru, Mankesim,Cape coast, Assin-Fossu and Twifo-praso

PURPOSE

To help program for smooth cash and bank transaction and Record keeping

MAJOR RESPONSIBILITIES

Survey of the working area:

• Conduct 15-20 household surveys per day while opening a new branch 
• Identify potential clients based on surveys results 
• Demarcate the working area for proposed group 

Formation of small group and large group:

• Discuss with the identified target members in small groups
• Formation of small groups each consisting of five members 
• Select a small group leader for each small group

• Form a large group management committee
• Give a two-week orientation for large group 
• Collect member admission fee from the members as per BRAC Ghana circular 
• Fill in the group member admission data in the mobile phone/tab and sync whenever possible 
• Fix meeting date time and place
• Form a group with a minimum of 15 members for MF and 10members for Agri-Finance, and a maximum 30 members for MF and 20 for a Agri Finance
• Arrange admission of new members if a group becomes too small due to drop out or other reasons 
• Meeting related responsibilities 
• Conduct two to three groups meetings per day 
• Timetable for conducting meetings 
• Reach the meeting place 15 minutes before the group meeting begins 
• Organize the floor mat before the meeting commences
• Arrange the group members in U-shape according to small groups
• Take attendance list in register
• Discuss general issues about loans and any other issues
• Collect weekly installment deposits from small group leaders through the concerned cashier collect signatures in the table /mobile device
• Return to the office after completing the group meetings by 1.30pm
•  Where the group is nearby the office, credit officer shall deposit the money collected to office before moving to another group (To avoid robbery risk)
• Staff should follow safety and security guideline while transporting money 

Loan proposal and disbursement related

•  Ensure member’s loan proposals are discussed in the group meetings 
• Acceptance of loan proposal through verbal votes in presence of the group members 
• Credit officer will fill all loan data such as loan applications, guarantor from DP Notes etc. In digital system.
• Fix a disbursement date after verifying loan application and inform the member accordingly 
• Be present in person on disbursement day participate in disbursement process

 Loan recovery related:

• Credit officer must attend weekly/bi-weekly /monthly group meetings and should ensure 100% recovery of loan installments.
• Deposit collected money to Branch Accountant and ensure writing this amount in the DCR and put signature in the DCR
• If any installment is missed in the morning group meeting, initiate collection of the installment in the afternoon through borrowers /small group leaders house visit.
•  Initiate collection of late and NIBL installments in the afternoon along with current overdue collection
• Initiate the recovery of loans for written-off client’s, should they wish to come back to BRAC as clients
• Miscellaneous
• Be present in the weekly staff meetings. 
• Prepare daily, weekly and monthly reports. 
•  Follow BRAC Human Resources Policies and Procedures. 
•  Efficiently execute other responsibilities given by the senior management. • Always adhere to the Code of Conduct for Microfinance staff and treat clients respectfully. 
• Strive to provide the best quality service to the client and at field and at the brunch office.
• Listen to client’s complaints/concerns/opinions carefully and take appropriate measures. 

Safeguarding responsibilities: 

• Establish a safeguarding culture across all level of the programme by implementing the safeguarding policy. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
• Responsible to ensure team members are appropriately trained, supported and have access to resources regarding issues that are identified and actioned in accordance with the safeguarding policy and procedure.
• Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.

Required Skills or Experience

• Minimum qualification: Higher National Diploma in Business or any related field
• at least 2 years working experience.