Network Engineer - ARB Apex Bank

ARB Apex Bank invites applications from highly skilled and qualified applicants for the following vacancy: Network Engineer

Job Purpose

• To configure, monitor and manage the local and Wide Area Networks of the bank and RCBs to ensure maximum uptime for users
• Responsible for designing system configurations, documenting and managing the installation of a new network and maintaining and upgrading existing systems as necessary

Key Responsibilities

• Install, configure and manage all local and wide area network devices including but not limited to (Radio/Fibre equipment, Satellite,routers, switches, firewalls, access points, PAIIX system et)
• Participate in ad hoc projects assigned by management from time to time
• Review business systems to determine and document their bandwifth requirements
• Provide technical assistance to users who need help using deployed network infrastructure
• Provide training and training materials for systems administration to enable them to support users
• Analyse and review the network infrastructure logs and alerts to identify potential problems ad resolve them
• Ensure a backup of all network devices configuration is available on demand on the department network drive
• Monitor SLA with network and Telecommunication providers and provide monthly performance report
• Ensure availability and reliability of primary and disaster recovery network infrastructure device on a daily basis
• Ensure compliance with IT standards, policies and procedures in all network infrustructure systems
• Assign and update network infrastructure systems and user security profiles as required by policy
• Provide ongoing support of and users through troubleshooting and problem solving of assigned helpdesk tickets
• Update all Helpdesk tickets with current status every two days especially tickets with external consultants
• Lead the implementation and testing to ensure that newly setup networks produces the expected results
• Research technological innovations, network design models and industry best practices
• Monitor UPS system reports for preemlive maintenance
• Provide relevant management information reports on a weekly, monthly and quarterly basis
• Research and provide innovative solutions to improve the bank’s systems and processes
• Ensure monthly performance reviews are held with supervisor by last working day of the month

Qualification Required & Experience

• Minimum of First Degree in Computer Science, information systems or in a related field from a recognised university with at least 3 years post-qualification relevant experience
• Must possess CCNA or equivalent professional certification and understanding of networking protocols
• Experience with ICT, including online portals infranels, collaborative workspaces and/or other internet-based knowledge management tools
• Experience working in a team-oriented and collaborative environment
• Highly self-motivated, self-oriented and attentive to details
• Experience in a banking environment will be a plus

Location: Accra