ARB Apex Bank IT Jobs in Accra
This opportunity at ARB Apex Bank in Accra is ideal for candidates looking for employment, competitive salaries, and career growth opportunities.
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Full Job Description - Read Carefully
ARB Apex Bank invites applications from highly skilled and qualified applicants for the following vacancy: Network Engineer
Job Purpose
- To configure, monitor and manage the local and Wide Area Networks of the bank and RCBs to ensure maximum uptime for users
- Responsible for designing system configurations, documenting and managing the installation of a new network and maintaining and upgrading existing systems as necessary
Key Responsibilities
- Install, configure and manage all local and wide area network devices including but not limited to (Radio/Fibre equipment, Satellite,routers, switches, firewalls, access points, PAIIX system et)
- Participate in ad hoc projects assigned by management from time to time
- Review business systems to determine and document their bandwifth requirements
- Provide technical assistance to users who need help using deployed network infrastructure
- Provide training and training materials for systems administration to enable them to support users
- Analyse and review the network infrastructure logs and alerts to identify potential problems ad resolve them
- Ensure a backup of all network devices configuration is available on demand on the department network drive
- Monitor SLA with network and Telecommunication providers and provide monthly performance report
- Ensure availability and reliability of primary and disaster recovery network infrastructure device on a daily basis
- Ensure compliance with IT standards, policies and procedures in all network infrustructure systems
- Assign and update network infrastructure systems and user security profiles as required by policy
- Provide ongoing support of and users through troubleshooting and problem solving of assigned helpdesk tickets
- Update all Helpdesk tickets with current status every two days especially tickets with external consultants
- Lead the implementation and testing to ensure that newly setup networks produces the expected results
- Research technological innovations, network design models and industry best practices
- Monitor UPS system reports for preemlive maintenance
- Provide relevant management information reports on a weekly, monthly and quarterly basis
- Research and provide innovative solutions to improve the bank’s systems and processes
- Ensure monthly performance reviews are held with supervisor by last working day of the month
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Qualification Required & Experience
- Minimum of First Degree in Computer Science, information systems or in a related field from a recognised university with at least 3 years post-qualification relevant experience
- Must possess CCNA or equivalent professional certification and understanding of networking protocols
- Experience with ICT, including online portals infranels, collaborative workspaces and/or other internet-based knowledge management tools
- Experience working in a team-oriented and collaborative environment
- Highly self-motivated, self-oriented and attentive to details
- Experience in a banking environment will be a plus
Location: Accra
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