Telemarketing Contact Center Operators - Nova Vector Limited
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1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
We are looking for a Contact Center Operator that will be the liaison between our company and its current and potential customers. The successful candidate will manage large amounts of inbound and outbound calls in a timely manner and also follow communication scripts when handling different topics.
Keep records of all conversations in our call centre database in a comprehensible way. Meet personal/team qualitative and quantitative targets.
KEY ATTRIBUTES
- Strong phone and verbal communication skills along with active listening.
- Ability to multi-task, set priorities and manage time effectively.
- Ability to meet deadlines and respond quickly to queries.
- Ability to work long hours.
- Ability to work under pressure
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Qualification Required & Experience
- Must obtain either a DIPLOMA or DEGREE in Marketing.
- Must have marketing experience.
- Experience in call centre operations is a plus.
Location: Weija - Accra
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