Telemarketing Contact Center Operators - Nova Vector Limited
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1. Patiently scroll down and read the job description below.
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We are looking for a Contact Center Operator that will be the liaison between our company and its current and potential customers. The successful candidate will manage large amounts of inbound and outbound calls in a timely manner and also follow communication scripts when handling different topics.
Keep records of all conversations in our call centre database in a comprehensible way. Meet personal/team qualitative and quantitative targets.
KEY ATTRIBUTES
- Strong phone and verbal communication skills along with active listening.
- Ability to multi-task, set priorities and manage time effectively.
- Ability to meet deadlines and respond quickly to queries.
- Ability to work long hours.
- Ability to work under pressure
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Qualification Required & Experience
- Must obtain either a DIPLOMA or DEGREE in Marketing.
- Must have marketing experience.
- Experience in call centre operations is a plus.
Location: Weija - Accra
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