Customer Service - Jita Credit Partners Microfinance Limited
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1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Job Responsibilities
- Familiar with the background basic operation of the platform, According to the needs, we can complete various background operations while communicating with customers;
- Actively learn the corresponding operation knowledge, and provide customers with satisfactory answers from a professional perspective;
- Responsible for the reception of 400 calls and answering inquiries;
- Organize the feedback work on technical data;
- Responsible for the coordination of customer service and abnormal handling of complaint escalation;
Required Skills or Experience
- Familiar with computer
- Strong communication skills
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