Telesales Agent - Lemonade Finance

Our website is made possible by displaying online advertisements to our visitors.
Please consider supporting us by disabling your ad blocker.

Telesales Agent - Lemonade Finance

A Must Read Article: 10 checks to identify fraudulent or scam job offers

Free Tuition Scholarships to Study in UK, US etc.

Click here to join us on Telegram

1. Patiently scroll down and read the job description below.

2. Scroll down and find how to apply or mode of application for this job after the job description.

3. Carefully follow the instructions on how to apply.

4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.

Lemonade Finance (YC S21) is building the Neobank for the African diaspora in North America & Europe. We provide our users with a multi-currency account that allows them to hold, send, and receive money from Africa in any currency for their business and personal banking needs.

There are over 10 million Africans living in North America & Europe who go through hoops and have to pay exorbitant fees to send money to their loved ones. We are constantly fighting for everyday Africans to be able to move their money freely around the world at no cost and with the best exchange rate they can find out there.

We launched the first version of the app at the beginning of October 2020 with just the ability to send money. Now, we enable our users to send and receive as well as pay bills for services across the ocean for loved ones. We have also grown to a team of more than 25 people working remotely and living on different continents around the world.



Job description

We are looking for energetic and dedicated Customer Support team members who have a passion for delivering world-class service to customers. If you are interested in joining a fast-paced dynamic team, you will be the first point of contact for customers who want to get the most out of their service.

Since you will be representing a global brand, a positive attitude and a bubbly personality are a must-haves!
This is a full-time, 100% on-site position. Team members must be available to work (40 hours per week) on a 24-hour rotational work schedule with varying 9-hour shifts from Mondays to Fridays. This does not exclude weekends and holidays.

You will:

  • Assist and troubleshoot with customers via phone and email while maintaining the highest level of courtesy and professionalism.
  • Escalate positive outcomes and issues to the team using appropriate channels and be able to work on multiple platforms at once.
  • Interact with other team members to improve service quality.
  • Attend weekly meetings and participate actively to ensure feedback on customer experience is implemented effectively.
  • Proactively spot different patterns that affect customers' experience and suggest possible changes to carry out.




  • A bachelor's degree in marketing, communications, business management, or in a related field preferred.
  • 1+ years of professional experience working as a Telesales & Customer service specialist, or a similar customer support role.
  • Preferred experience working in Fintech or Financial Services.
  • Experience using Google Apps for business, and CRM software.
  • Exceptional interpersonal skills, problem-solving skills, communication and collaboration skills. Ability to work unsupervised and deliver quality work across multiple tasks within required deadlines.
  • Ability to speak Twi is required.
« Go back to the jobs list




Before you look at how to apply for the job, take a look at the recommended career resources and guides we have for you. It is always good to prepare yourself for your dream job. Carefully read the articles and proceed to apply.

How to Apply

Click here to apply >>


  • Do not pay any fee to any Recruiter.
  • The Recruiter may amend, delete or expire jobs at any time without notification.
  • The Recruiter reserves the right not to proceed with filling the position.
  • An application will not in itself entitle the applicant to an interview.


JobSearch Ghana is your most reliable website for latest jobs in Ghana today. If you are interested in getting genuine and reviewed job vacancies in Ghana from the best companies, then you are in the right place. Browse For Graduate Jobs, Government Recruitments & More. You can find current jobs in Ghana today on LinkedIn, Glassdoor, Graphic, Job Web Ghana here


Job search is not an easy journey especially for jobs in Ghana 2023. That is why we have engaged experts to write seasoned articles to guide your job search in Ghana. We cover interviews, cover letters, CVs, aptitude tests, workplace life, entrepreneurship, personal finance and more. Check out our career articles page today!