Call Center Agent - Reputable CompanyCustomer Service Jobs In Ghana 2023
Jobs In Accra 2023
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1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Roles and Responsibilities
- We are a leading multinational BPO company, operating in Ghana and currently recruiting for Call center agents to help us achieve our objectives.
- This is your chance to contribute, add value and work in an amazing company that really cares about its team members.
- Ensure that the assigned targets in accordance with SLA are met
- We are looking for 0-1 years’ experience in Technical Support Representatives who already have knowledge of Call Center operations.
- Ensure that the quality of the calls is in compliance with predefined parameters.
- Ensure adherence to established attendance schedules
- We provide a competitive salary and an opportunity for building a long-term stable career with us.
- We will provide training for those with a positive attitude who are ready to upgrade themselves and develop new skills.
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Required Skills or Experience
- 0-1 year of experience min ( Fresh graduates are encouraged to apply)
- Excellent English Level.
- Proactive, good communication skills and energetic.
- Ability to sit for long hours.
MINIMUM EXPERIENCE AND SKILLS
- Good communication skills
- Good interpersonal skills
- Strong team player who can manage multiple stakeholders
- Good communication skills and are comfortable with handling phone calls in a positive and professional manner.
- Strong relationship builder
- Strong attention to detail and deliver work that is of a high standard
- Fresher with above skills can be considered
- Attention to details
- Tech Savvy
- Service-oriented with excellent interpersonal skills.
WHAT WE OFFER
If you are successful after moving through our selection process we will give you the opportunity to join our world-class team. Where you will have access to the following:
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- Good working environment with a first-class facility.
- Career growth and development.
- Attractive compensation package
- Medical benefits
- Great work culture
- In-depth training and guidance for the respective line of business
- Continuous opportunities for training and development (i.e., Leadership development; soft skills; financial)
- Career growth opportunities within the contact center
- Rewards and recognition (Awards) for meeting performance criteria set
- Opportunity to join an employer-centric organization
- Opportunity to join a global award-winning organization
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- The Recruiter may amend, delete or expire jobs at any time without notification.
- The Recruiter reserves the right not to proceed with filling the position.
- An application will not in itself entitle the applicant to an interview.