Marketing and Customer Solution Lead - Epiroc



Our website is made possible by displaying online advertisements to our visitors.
Please consider supporting us by disabling your ad blocker.

Epiroc Sales / Marketing Jobs in Obuasi


1. Patiently scroll down and read the job description below.

2. Scroll down and find how to apply or mode of application for this job after the job description.

3. Carefully follow the instructions on how to apply.

4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.


Key objective

Drive the business with focus on growth and profitability, as well as finding business synergies, building new businesses and creating new options. The successful candidate will be responsible for the promotion and marketing of all Parts and Service Division products portfolio, e.g. Mid-life, Remans, CES, Care agreements, Multibrand, Remote monitoring, Fluids & Rockhose, and new products released.
With market input, develop customer solutions that will add value for customers and create value for Epiroc.     

 

Main Responsibilities

Further, develop and improve performance in terms of sales, profitability and efficiency in operation and shall in addition:

  • Increase consolidated profitability of aftermarket support
  • Assure success in our ambition to grow customer share for the Parts and Services Division
  • Promote Key to successful projects and projects 50, and reach the expected targets
  • Design products to fit the market conditions ensuring compliance to Epiroc standards


ADVERTISEMENT - CONTINUE READING BELOW


  • Create state-of-the-art running cost models for equipment to support Capital equipment and service contract teams
  • Use updated fleet management to find business opportunities and customer solutions.
  • Marketing intelligence on pricing, product performance and competitors
  • Further, develop the business by the continuous development and implementation of territory management plans.
  • Provide support for new customers, and existing ones on establishing and building an efficient inventory.
  • Promoting customer stock and VMI solutions, by building business package to support customer fleets onsite.
  • Work actively on brand positioning in line with the strategy of PSD
  • Increase customer satisfaction by putting actions in place for improvement needs as revealed in NPS surveys (and/or via other channels)
  • Focus on customer centricity by having a good understanding of their expectations, needs and providing solutions.
  • Design and drive product campaigns towards increased business
  • Support inventory management by controlling Obsolete and Slow-Moving inventory < 2%.
  • Customer satisfaction surveys
  • 24/7 customer support
  • Systematic feedback of customer data

 

Competences, skills, and experience 

  • Degree in Engineering/Marketing
  • Five years of experience in a similar role
  • Ability to plan and manage activities
  • Knowledge or EPIROC Equipment /Competitor Equipment and Aftermarket Support Products
  • Computer literate (Excel)
  • Customer Centric and must have some Customer Support background, planning and Sales experience
  • Must have an Engineering background (Mechanical /Electrical) with at least 5 year’s experience in mine maintenance and a similar role


ADVERTISEMENT - CONTINUE READING BELOW




ADVERTISEMENT - CONTINUE BELOW TO APPLY




FIND CURRENT JOBS IN GHANA 2025 TODAY

JOB OPPORTUNITIES IN GHANA AND SOUTH AFRICA


Discover the latest job vacancies in Ghana and South Africa across top industries including finance, healthcare, IT, logistics, customer support, and remote work. Whether you're based in Accra, Johannesburg, Cape Town, or Kumasi, find trusted career listings, CV building resources, and cover letter writing tips to help you get hired faster. Our job board features opportunities in government, NGOs, internships, graduate programs, and international companies hiring in Africa.

EXPLORE REMOTE JOBS, ONLINE WORKS, AND FREELANCE OPPORTUNITIES

Work from anywhere with flexible remote jobs and freelance projects in tech, content writing, customer service, design, data entry, and virtual assistance. Whether you're in Ghana, South Africa, or abroad, start earning online with global companies hiring remote workers. Access guides for setting up your freelance profile, optimizing your CV for remote roles, and tips to get hired on platforms like Upwork, Fiverr, and Freelancer. Perfect for students, stay-at-home parents, and professionals looking to work from home. Discover online job opportunities that fit your skills and schedule — start your remote career today.

Receive daily job alerts, explore career development advice, and access tools that support job seekers, recruiters, and professionals at all stages of their careers.

BEST PERSONAL LOAN AND SALARY MANAGEMENT TIPS FOR PROFESSIONALS

Manage your salary wisely. From budgeting and savings to online loans, mobile money comparisons, tax filing, and personal insurance — get the financial knowledge you need to succeed in your new role. Our expert tips help job seekers and professionals across the world take control of their money and plan ahead.

🔗 Visit our Personal Finance Hub for career-driven financial advice.

TOP CAREER ARTICLES FROM EXPERTS