Food & Beverage Manager - Jolak Management Consult

A reputable river-front hotel located at Big Ada is seeking an experienced and qualified person to fill the position of Food & Beverage Manager.

Job Summary

The successful candidate would be responsible for managing all food & beverage outlets including bars, restaurant & kitchen departments of the hotel.

Functions as the strategic business leader of the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. The position oversees the development and implementation of departmental strategies and ensures the implementation of the service strategy and hotel initiatives. 

The position ensures the food and beverage/culinary operation meets the hotel’s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment

Job Description

• Developing and Maintaining Food and Beverage/Culinary Goals
• Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.
• Reviews financial reports and statements to determine how Food and Beverage is performing against budget.
• Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy.
• Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department’s financial performance.
• Establishes challenging, realistic and obtainable goals to guide operation and performance.
• Strives to improve service performance.
• Developing and Maintaining Budgets
• Develops and manages Food and Beverage budget.
• Monitors the department’s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.
• Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees.
• Focuses on maintaining profit margins without compromising guest or employee satisfaction.
• Leading Food and Beverage/Culinary Team
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision-making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
• Serves as a role model to demonstrate appropriate behaviors.
• Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.
• Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change.
• Ensures that regular, ongoing communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).
• Establishes and maintains open, collaborative relationships with direct reports and entire food & beverage team. Ensures direct reports do the same for their team.
• Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.
• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
• Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market.

Salary and benefits

Very attractive salary with free accommodation and meals

Required Skills or Experience

Qualification & Experience

• Degree in Hospitality or Hotel Management or equivalent professional qualification with a minimum of 3 to 5 years in similar management position.

Preferred skills

• Is an entrepreneurial, driven and motivating leader who has experience inspiring guest service
• Displays strong hands-on operational skills; thrives in customer interactions.
• Thinks critically and objectively; has excellent problem-solving skills and the ability to make quick decisions based on business demands.
• Understands and interprets hotel financial reports; generates, and analyzes budgets 
• Has a passion for hospitality, demonstrated by a progressive hotel career.
• Is technologically savvy, with a strong understanding of Social Media
• Must be able to work in a fast pace and creative work environment. Ability to work flexible hours including weekends, holidays and late nights.
• Food & beverage experience with emphasis on MICE, Lifestyle and Leisure

Location: Big Ada