Fortinet IT Jobs in Accra
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We are looking for a Systems Engineer to work closely with a sales representative in a defined territory. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.
With us, you will:
- Lead all technical aspects of a sales cycle with customers, from the initial RFIs, through to RFPs & RFQs when required. This includes project management and active participation in POCs in partnership with the relevant teams both internally and within the customer and/or commercial partner.
- Have the ability to listen and understand the technical requirements of the customer, reading between the lines to build a solution which outperforms the competitor's offering.
- Be the primary technical point of contact for the customer(s) and partners in close collaboration with your sales partner.
- Continuously strive to improve knowledge around the Fortinet products and solutions, along with maintaining a deep understanding of the competitive landscape and Fortinet’s ability to provide long-lasting protection against the ever-evolving threats.
- Have a strong ability to position Fortinet solutions to the customer, whether this is remotely or in person. This requires strong communication skills and the ability to confidently present through whiteboarding, technical white papers, technical plans or customer discussions.
- Manage your time effectively when working on multiple deals simultaneously, ensuring a positive customer experience is maintained.
- Maintain accurate activity, contact, and account technical information of all customers and prospects in our CRM (Salesforce).
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Apply if you:
- Have a high aptitude for security technology, specifically encryption, and authentication, with further knowledge of network security, intrusion detection, anti-virus, routing, switching, LAN and WAN being desirable. The CISSP accreditation would also be beneficial.
- Are currently or have previously worked in a pre-sales engineer role, managing end-to-end technical aspects of deals, through to technical closure.
- Can demonstrate your problem-solving skills and how this has impacted key wins within your current organisation.
- Understand and can demonstrate your ability to build and maintain customer relationships, including your ability to effectively communicate technically to a range of both external and internal stakeholders.
What you can expect from us:
- Excellent training and development opportunities, providing you with all the tools you need to be successful.
- An open working environment, sharing knowledge and information collaboratively and transparently, with respect to everyone’s thoughts and opinions.
- The opportunity to be part of an innovative, collaborative, and winning team.
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