Health Communications Officer - LAINE Services Limited

The impact of L’AINE Services Limited in Human Resource Development in Ghana is huge. The company plays the role of an eldest to many HR institutions in the country, living up to its name, L’AINE, which is a French word for ELDEST or FIRSTBORN. We offer a wide range of services across a lot of industry sectors through the following offerings; job placement, outsourcing of staff to other companies, training, organisational development, career counselling, grooming, interview preparation, production of management training videos and payrolling.

These have been tailor-made into five main brands; L'AINE Training and Development, L'AINE Outsourcing, L'AINE Recruitment, L'AINE Workforce Solutions, L'AINE Job Seeker Solution

After years of innovative and dedicated service, L’AINE has metamorphosed into a world-class organisation, making tremendous improvements to become the leading Human Resource Company in Ghana, with the vision to become the best in Africa.

Our ability to match the right calibre of personnel to the right jobs, our borderless talent solutions, 20 years of rich experience and our expertise in providing the best services to help our clients achieve better business results has made us the most recognized and respected HR solutions provider in Ghana with mentions across the globe.

Currently, we operate in 3 branches; Adabraka, Kumasi and Takoradi with our Head office in Sakumono, however, we have unequalled footprints across all 10 regions of Ghana.

Our partnership with clients guarantees quality, maximum efficiency and productivity of their workforce. We are a one-stop shop HR solutions provider and for us, we bend over backwards for our customers to ensure optimum satisfaction.

Job Description

ABOUT THE COMPANY

The company is a network of emerging and mid-level health policy and systems (HPS) practitioners and researchers. It seeks to support the increasing numbers of practitioners and researchers entering the field in West Africa. We do this by creating a space for peer-to-peer exchange and learning, supporting access to research training and leadership opportunities, and linking to related global networks.

The project is looking for an experienced health communications officer with proven interest in message and product development (particularly for health policy issues) to support the communication of research findings and lessons from the project and the management of the online learning platform.

KEY ROLES AND RESPONSIBILITIES

Under the leadership of the principal investigator of the project and the Chair of the company, and in close collaboration with the COMPANY secretariat and management team, the communication officer shall carry out the following (though not limited to these) functions towards the achievement of the objectives of the network in general and the project in particular.

RESPONSIBILITIES

Development and implementation of the company’s communications plan

• Develop the communication strategy and annual plan in consultation with the leadership
• Lead Implementation of the communications strategy and plan including tracking key performance indicators
• Develop a communication plan for specific activities including workshops, webinars, special events, and research as well as monitoring and collate their outputs for reporting purposes.
• Manage publicity, communications and media needs and engagements of the company.

Managing, Maintaining and Increasing traffic to the Company’s Website

• Maintaining the website and ensuring increased traffic to the website.
• Ensuring regular updates of the website with business (including research) materials, news and stories of interest to the membership, taking into account its bilingual (English and French) character.
• Routinely conduct content curation, editing and restructuring of the website.
• Prepare Monthly/Quarterly analytics reports on website performance.

Leading communications efforts for membership development and retention

• Periodically conduct membership surveys to solicit member inputs in consultation with the Executive Board.
• Support in the development of membership strategy.
• Work with the Executive Board to convene virtual roundtables of members on relevant topics
• Routinely send announcements, broadcast messages and other communication newsletters and news items to membership

Promoting the COMPANY visibility through media engagement and strategic partnerships

• Support the COMPANY consortium to translate the knowledge and lessons learned into materials for wider public consumption
• Prepare news items for sharing with the media, Press Releases, Developing messages and Policy briefs, Brochures, etc.,
• Organise press conferences, coordinating media and other events (workshops, stakeholder engagements etc)

Leading the facilitation and management of the online learning platform

• Facilitate stakeholder access to and engagement with the learning platform.
• Assist in designing, developing and /or converting courses, instructional materials, media and other electronic instructional information for delivery in the modalities supported by online learning.
• Develop processes and systems (both human and technological) to create, manage, and distribute content.
• Calendar, write, and build partner email communications, including program newsletters, reminders, and other communications as needed.
• Plan and execute the release of new materials and new products to internal and external stakeholders in coordination with project PI

Required Skills or Experience

• Master’s degree in communication, public health, or a related social science
• Minimum 5 years of professional experience in, health communication, and/or communication research, marketing/Public relations and journalism preferably for a membership-based organization. Excellent presentation, written, and verbal communication skills.
• Fluency in English and French is essential for this position.
• Experience executing high-level editing and writing with limited supervision
• Experience managing websites, social media and online platforms
• Experience developing materials for audiences with high or limited (health) literacy skills
• Experience engaging partners and stakeholders in developing a communication strategy.
• Experience working with graphic designers and web developers.
• Experience managing product development, including requirements gathering and launch planning.
• Experience translating technical/medical information into plain language.