DevOps Engineer - Absa Bank

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

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Job Summary

Overall Job Purpose

The DevOps engineer has complete ownership of local service delivery and strategic technical planning to support the vision of the Banking solutions team.

• To provide advice and support in implementing strategic products that contribute across the technology stack, from the database and develop operations infrastructure supporting continuous deployment, to native apps and making community contributions.
• Help drive the company’s solution-based business model and take their designs to the next level

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• Design, develop, and test industry-leading solutions
• Build scalable solutions that will make technology work for businesses and individuals
• Develop a deep understanding of products, customers, goals, organization, and business strategies
• Evaluate systems, and processes, and identify improvement needs
• Conceptualize and develop solutions based on project requirements and company standards
• Develop and implement processes that improve manufacturing production and deliver quality outputs
• Secure and manage engineering service providers, inspectors, and other technical resources that may come in handy to develop the project
• Meet quality standards while maintaining a working knowledge of relevant technologies and best practices
• Manage the execution and timely completion of engineering projects
• Analyze the scope and determine project specifications, establish testing methods for product investigations, test programs, examine samples, and prepare reports
• Formulate plans with detailed calculations, drawings, diagrams, project specifications, and budget estimates
• Must be open-minded, and passionate and the way you work energizes others.
• Must be committed to the timely delivery of a job well done.

Job Description

Accountability: Drive strategy Time Split: 40%

Outputs to deliver this accountability:

• Help drive the company’s solution-based business model and take their designs to the next level
• Design, develop, and test industry-leading solutions
• Build scalable solutions that will make technology work for businesses and individuals
• Develop a deep understanding of products, customers, goals, organization, and business strategies
• Evaluate systems, processes, and identify improvement needs
• Secure and manage engineering service providers, inspectors, and other technical resources that may come in handy to develop the project
• Meet quality standards while maintaining a working knowledge of relevant technologies and best practices
• Manage the execution and timely completion of engineering projects
• Analyze the scope and determine project specifications, establish testing methods for product investigations, test programs, examine samples, and prepare reports
• Formulate plans with detailed calculations, drawings, diagrams, project specifications, and budget estimates

Accountability: Manage risk and Compliance Time Split: 15%

Outputs to deliver this accountability:

• Together with the Risk and Compliance team, review the key risk and compliance challenges identified in the area and the key areas of concern/surveillance.
• Together with the Risk and Compliance team implement measures to address notable risks and regulatory challenges.
• Implement measures to review the risk and compliance performance of the unit/function on a regular basis and take corrective action.
• Complete all relevant Management Assurance or Risk reports and attestations as required.
• Ensure that processes, control requirements and risk management frameworks that impact the area are documented and understood by all members of the team.
• Work with Absa Internal Audit and Management Assurance during the scoping of audits to ensure fair coverage.

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Accountability: Drive Service Time Split: 25%

Outputs to deliver this accountability:

• Increase revenue potential for the business by effectively managing service levels of critical applications
• Minimize time-to-resolution(TTR) of business service disruptions through fast real-time root cause analysis of solutions deployed.
• Minimize the cost of IT infrastructure by optimizing the delivery and performance of business services.
• Implement actions resulting from formalised service reviews (including questionnaires, production reporting, loss event reporting, etc).
• Continuously monitor service levels and implement tactical measures to improve customer satisfaction.
• Build and maintain effective stakeholder relationships within the Bank to understand the business needs and changes in customer needs.
• Participate in Bank-wide forums and governance structures as required or directed.
• Work with the Head of Solutions to communicate and track the achievement of Service levels (documented in Service Level Agreements) on an ongoing basis and take corrective action as required on all solutions deployed.
• Manage the operational teams to ensure they deliver reliable services.

Accountability: Manage resources Time Split: 20%

Outputs to deliver this accountability:

• Adhere to sound financial and governance controls to support sound resource management and financial control within the unit.
• Ensure adherence to all required compliance requirements, financial policies and supply chain policies within the bank.

Education

Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)