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Sandvik Rock Processing Solutions is a global leading supplier of equipment, tools, parts, services and solutions for processing rock and minerals in the mining and construction industries. Our three Divisions Stationary Crushing & Screening, Mobile Crushing & Screening and Attachment Tools operate in both Mining & Construction businesses. Our Sandvik breaking (Attachments Tools), crushing and screening equipment is engineered for maximum productivity.
The Parts Sales & Support Representative will develop direct customer relationships and work with the internal sales and marketing team to optimize Part sales and opportunities.
- Training & coaching internal and external customer personnel in Product Line parts planning and service-related supports. Parts planning and ordering.
- Work closely with service and other staff to optimize knowledge across departments, especially the procurement team to ensure effective forecasting and availability of appropriate Parts.
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- Liaise with the factory to stay abreast with product development plus knowledge transfer as may be required for customer information.
- Occasionally support service team to supervise installation and commissioning of Sandvik Crushing & Screening equipment.
- Customer site visit on a regular basis with written reports
- Guide and assist the various teams with fault diagnosis work on Sandvik Mining and Construction Crushing and Screening equipment.
- Perform repair and fault finding using hydraulic and electric schematics.
- To conduct trials and testing of new products at customers' sites.
- Work towards achieving set KPIs;
- To adhere to all SMC policies & procedures, especially the health, safety and environmental policies.
- Degree in Electrical or Mechanical Engineering with 3 years experience or equivalent trade certificate with 5 years’ experience with proven management/supervisory experience gained in a maintenance environment.
- Experience/Knowledge of Hydrocone and Jaw Crushers with an understanding of electrics, and hydraulics would be an advantage.
- Excellent sales, communication and presentation skills are required. An appreciable level of computer literacy would be an advantage.
- Qualified Instrumentation Engineer/Technician (Operating voltage on the system is 24v – 110v)
- Knowledge of PLCs and operating systems would be an advantage.
- Possess a minimum of valid driver’s license B
Business Line Manager – SRP
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For immediate consideration, please apply to the Parts Sales & Support Representative position on or before 25th November. 2022 on the Sandvik intranet, Job ID: R0047818
We thank all applicants for their response, however, only those being considered for an interview will be contacted.
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