Personal Assistant - MTN Ghana

Job Summary:

Provide administrative, secretarial and personal assistance to the Chief Corporate Services Officer and to provide clerical and routine support to Corporate Services

Job Role

• Responsible for scheduling meetings/appointments (Direct report, Corporate Services divisional monthly meeting and other meetings)
• Book meetings in the CCSO’s calendar and schedule appointments.
• Book meetings, and send meeting requests and reminders to stakeholders.
• Coordinate, obtain input, draw up and distribute agendas and record minutes.
• Answer calls and handles query professionally. Provide efficient and effective administrative support to the CCSO and the departmental heads in the division
• Provide travel support to the CCSO: Arrange travel and accommodation when necessary. Liaise with the travel controller and make travel and hotel reservations for CS members
• Management of CCSO’s and First Reports Leave Schedule
• Coordinate divisional incentives, and send emails to divisional champions on monthly winners for reporting purposes.
• Make arrangements for CS divisional sessions in consultation with the relevant stakeholders.
• File documents accurately for easy retrieval.
• Prepare monthly reports.
• Track IOU and Petty cash issued on a monthly basis and track expenses
• Co-ordinate ad-hoc office projects as necessary and maintain records for staff
• Receive visitors and attend to them in a polite and professional manner and follow up on their logistics requirements.
• Professionally provide feedback to internal and external customers.
• Follow up with HR on CCSO’s recruitments and provide office orientation for new employees
• Management of office stationery.
• Support with the execution of Corporate Services projects.

Context:

• Technology and Platform business
• Multi-regulation and multifaceted stakeholder management
• Public Listed Organization
• Environmental, Social and Governance prioritized
• Regionalization structure implication
• Performance-driven environment
• Development of a sophisticated client base (especially high-value)
• Diverse cultural environment
• Extended workforce management

Foundational Skills Proficiency Required

• Strategic Planning & Thinking
• Aware of the organization’s business plan, immediate environment and the possible impact of events and activities on the organization; understand current role in relation to executing the business plan.
• Ensures team objectives are consistent with strategic plan
• Critical Thinking
• Generates simple ideas
• Solutions are limited in scope
• Analytical Thinking
• Undertakes a process of information and data collection and analysis for integration purposes.
• Identifies and makes sets of information and determines their relationships.
• Decision Making based on Decision Modelling
• Recognizes when advice or assistance is required in making decisions on non- routine issues and looks to others to provide support
• Distinguishes between critical and irrelevant pieces of information. Gathers input and information from a variety of sources to reach a conclusion
• Integrated Analytics
• Is familiar with the organization’s various sources of business, customer, and market information, both behavioral and technical data
• Understands the range of metrics used to measure value and effectiveness and can use analytics to review the business impact of key activities

Qualification Required & Experience

Education

• Minimum of a Degree in a related field

Experience

• 3 years of relevant experience in a similar role

Professional/Technical competencies:

• Excellent typing skills and computer literate
• Good communication skills – both verbal and written
• Good reporting and Business writing skills
• Knowledge of standard office practices and procedures
• Good telephone manners
• Skills in the operation of a variety of office machines