Mine Dispatcher - Newmont Mining Corporation

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Newmont Mining Corporation is a leading global gold producer with key assets in Nevada, Peru, Australia, Ghana and Suriname.

Newmont’s Africa Operations holds two gold mining operations in Ghana: the Ahafo Mine located in the Brong-Ahafo region and the Akyem Mine located in the Eastern region. There is also near mine exploration and development focus in Ghana to annually replace gold reserves. Newmont Africa also has early-stage exploration programs in the African countries of Ethiopia and Morocco.

Our Africa operations employ approximately 5,900 employees and contractors, with the majority working at the Ahafo Mine. We offer an unparalleled blend of opportunity and career satisfaction with all the benefits you would expect from a global company. This, combined with our growth opportunities, makes Newmont a great company to work.

Our Akyem and Ahafo mines have made significant sustainable community development investments in our host communities. These include establishing Development Funds at our Akyem and Ahafo operational areas with each mine contributing US$1 per ounce of gold sold and 1% of net pre-tax annual profit into its community development fund.



The only gold company listed in the S&P 500 index, Newmont in 2007 became the first gold company selected to be part of the Dow Jones Sustainability World Index. Newmont’s industry-leading performance is reflected through our Africa operations’ high standards in environmental management, health and safety for our workforce and creating value and opportunity for our employees, host communities and Newmont’s shareholders.

About This Role:

  • To dispatch fleet and optimize equipment utilization and usage to bring peak performance in mining operations by keeping real time information on equipment, updating mining data in terms of stockpiles, dumps and road networks, liaising with Radio Maintenance and IT for AirWave and Network management system, analyzing and providing data to short-term and long-term planning, Mine Operations, Mine Maintenance and Geology. 

In This Role You Will:

Dispatch Planning

  • Coordinate and manage shift operations of the Akyem pit in the areas of drilling, loading, hauling and projects to optimize assets.
  • Assist the Dispatch Engineer with planning the biennial outlook of the Fleet Management (Dispatch) session.
  • Monitor the flow of information into and out of the Fleet Management System, analyze data and channel this information towards short-term, medium-term and long-term planning.
  • Contribute to the design and development of Dispatch processes.
  • Receive targets from Dispatch Engineer for tonnage, fleet performance and its lifespan to achieve defined organization profit targets.


Fleet Management

  • Support the training, implementation and operation of Fleet Management system utilizing both low and high precision Global Positioning System (GPS). This includes:
    • Coordinate the activities of mining equipment to optimize production.
    • Manage the delay time of the equipment to increase the amount of operating time.
    • Implement best practices for hot changing equipment and operators.
    • Run reports and analyse data to make recommendations to improve productivity.
    • Monitor truck and digger warnings, truck misroutes, exceptions, exception events, assignment events, messages from Operators, and ensure that excavators or shovels had their priorities set to normal.
    • Monitor the Jig Saw Mine (Mine Map), Jig Saw Mine Traffic Control (JSMTC) and assisting the operators with Jigsaw Panel Issues.
    • Gather regular best practices from other sister sites and conduct analyses to determine whether these can be implemented on-site.
    • Communicate dispatch and fleet failures as swiftly as possible to the Dispatch Engineer.



Dispatch Optimization

  • Manage the upkeep and maintenance of reporting systems and servers.
  • Optimize trucks and fleet usage using Jigsaw Software.
  • Optimize equipment utilization and usage to enable peak performance in Mine Engineering.
  • Implement control and mitigation actions through interventions to maintain and / or improve performance.
  • Identify potential system performance improvements and cost savings and communicate these to the Full Potential team and management.


Stakeholder Communication

  • Interact positively with other groups including Engineering, Process, Geology, Mine Operations, Maintenance and Human Resources to verify the accuracy of stated events and durations and correlate this to information captured in the Fleet Management System.
  • Liaise with Mine Maintenance regarding the upkeep of the health and maintenance of the equipment.
  • Liaise with Mine Planning regarding the acquisition of historical data to inform future projections.
  • Liaise with Primary Crusher Controller to determine the material blending required and feed this into the crusher.

Additional Responsibilities:

Health and Safety Management

  • Adhere strictly to internal Newmont health and safety standards.
  • Verify that all Newmont health and safety principles are upheld by staff.
  • Provide hands on assistance during operations activities and ensure that safe work practices are followed. 
  • Attend monthly safety and meetings.
  • Ensure that safety standards are adhered to.

Your Training, Skills & Experience Checklist:

Formal Qualification (including Professional Registrations):

  • Bachelors’ Degree in Mine Engineering.


  • Minimum of 1 – 2 years experience in open pit mining.
  • Experience with Fleet Management systems and Truck Dispatching systems.
  • Knowledge of Structured Query Language (SQL) reporting interface.



Technical Skills:

  • Good computer literacy skills - Microsoft Office (Word, Excel, PowerPoint and Outlook), and Application Software.
  • Good analytical and problem-solving skills.
  • Communication (written and verbal) and interpersonal skills.
  • Troubleshooting skills.
  • Planning, organizing and prioritizing skills.
  • Technical reading skills.
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