Warehouse Controller / Store Manager - NokNok



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Founded and fully operated by Lebanese individuals since June 2019, we have designed the fastest grocery delivery app in Lebanon, NokNok, to offer the most convenient experience yet.

Role and Responsibilities

  • Handles the physical and system reception of goods by vendors,
  • Prepares the returned goods from warehouse to distributor
  • Operates and audits the daily reconciliation, ensuring no differences in collection and/or cash
  • Controls the picking, confirmation, assignment, and delivery steps of the clients’ orders
  • Monitors the expiry date of all products
  • Manages the returned products from clients to add them to the warehouse inventory
  • Organizes the tasks and schedules of the pickers, dispatchers and drivers, and fleet
  • Controls proper organization/zoning/planogram of products in the warehouse as per the set guidelines
  • Performs stock takes
  • Reports all damaged returnable and non-returnable products with reason and action – and transfers to quarantine and returns based on terms
  • Coordinates with the demand planning department on the stock replenishment and delivery schedule of the vendors
  • Maintains an optimized warehouse space and cost
  • Contributes and ensures that all automation procedures are regularly followed and raises the issue when they are not
  • Adapts to all systems built to manage the operation
  • Submits all warehousing reports
  • Abides by the safety and quality standards set for the warehouse and all the warehouse methodologies set as processes
  • Participates in and manages the recruitment and backup planning of warehouse staff
  • Performs other duties as assigned
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