Nurse Coach (NurseUp) - mPharma



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mPharma is looking for a responsible and trustworthy professional with exceptionally high work standards to join our team as a Nurse Coach. The Nurse Coach works within the Health Services team primarily responsible for interfacing with patients in a specially designed Disease Management (DM) Patient Support Program (PSP) with health coaching for patients with heart failure.

 

Key Responsibilities

The health coach will be in charge of recording and maintaining a database of records for all patients who have provided consent. More specifically, he/she will be in charge of the following:

  • Receiving patient consent documentation and administering mid and post-program questionnaires
  • Keeping inventory and coordinating kits/materials to patients who participate in the program
  • Coaching, periodic follow-up and mentoring of patients
  • Follow-up specialist coaching and support via phone calls, following a standardized yet personalized approach, with regular specified interactions to assist patients with adherence, persistence and disease-specific education for a period of 6 - 9 months
  • Organising and facilitating group educational seminars
  • Collection of specific data and reporting to the designated contact
  • Recording submitting Adverse Event reports and materials within a defined time period
  • Performing any other assigned task pertaining to the role

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Our Ideal Candidate

  • Possess a dynamic and energetic personality
  • Possess good patient engagement and counselling skills
  • Passion for helping patients improve their health and wellness
  • A strong work ethic and a “can-do” attitude that requires minimal supervision
  • Fluent English with excellent writing, verbal, analytical, and organizational skills
  • Strong background and up-to-date knowledge in cardiovascular disease management with a focus on heart failure would be an advantage


Qualifications

  • Bachelor’s Degree/Diploma in Nursing/Registered Nurse preferred, allied health professionals e.g Public Health, Nutrition, Pharmacy, etc will be considered.
  • At least 2+ years of experience working in Primary care and/or management of chronic heart failure


Admin

This position reports to the Health Services Manager

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How to Apply

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Disclaimer

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  • An application will not in itself entitle the applicant to an interview.

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