Supervisory Contractor, Enterprise Planning & Analytics - MTN Ghana

The Supervisory Contractor, Enterprise Planning & Analytics at MTN Ghana is to support in analysing business trends to provide the Enterprise Business team with quality information to enhance the decision-making process in line with the Division’s strategic objectives.

Job Context

• Technology and Platform business
• Multi-regulation and multifaceted stakeholder management
• Public Listed Organization
• Environmental, Social and Governance prioritized
• Regionalization structure implication
• Performance-driven environment
• Development of a sophisticated client base (especially high-value)
• Diverse cultural environment
• Extended workforce management

Job Role

• Support in preparing pre and post-evaluation on all Enterprise Business products & services, projects (partnerships, converged services etc.).
• Assist in performing Profit & Loss analysis for Enterprise Business decision making.
• Assist in Checking and confirming performance to ensure the payment of appropriate commissions.
• Assist in reviewing ICT tariffs to ensure divisional objectives are achieved.
• Assist in providing input for tariffs review of all other Enterprise products & Services including New New products.
• Assist in collaborating with Marketing to manage Post Paid tariffs and ensure tariff change forms are filled to effect changes in tariffs.
• Champion segment product reporting on a regular basis.
• Assist in tracking all Audit queries and Divisional risks to ensure closure within the required period.
• Assist in monitoring performance against KPIs and SLAs for customer services and order fulfilment operations.
• Assist in gathering financial and non-financial data for various reporting purposes
• Perform any other assigned functions and implement corrective actions within the confinements of the division.

Qualification Required & Experience

Education

• Minimum of a relevant Degree in Marketing, Financial Accounting, Telecommunications Engineering or related degree.

Experience

• Minimum of 2 years proven relevant experience in a similar role.

Knowledge & Technical Competencies:

• Data Analytics
• In-depth knowledge of the market and industry
• Understanding of technology and services
• Knowledge of standard office practices and procedures
• Strong knowledge in Management of Customers
• Cloud and digital services
• Microsoft Office Suite

Behavioural Competencies:

• Leads self, good conflict management, takes and manages accountability
• Innovative, Takes initiative, result oriented and develops self consistently
• Trustworthy, integrity and ethical in dealings
• Ability to focus on priorities and plans.
• Good written and verbal communication, presentation skills, and commitment to the organization
• Global thinker, Analytical thinking and problem-solving abilities.
• Be able to maintain confidentiality

Must live the MTN Values of

Can Do; Integrity; leadership; Innovation; Relationships

Must exhibit the MTN Vital Behaviors of

Complete Candor, Complete Accountability, Active Collaboration & Get it done.

Location: Accra