MTN IT Jobs in Accra
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Full Job Description - Read Carefully
The Supervisory Contractor, Enterprise Planning & Analytics at MTN Ghana is to support in analysing business trends to provide the Enterprise Business team with quality information to enhance the decision-making process in line with the Division’s strategic objectives.
Job Context
- Technology and Platform business
- Multi-regulation and multifaceted stakeholder management
- Public Listed Organization
- Environmental, Social and Governance prioritized
- Regionalization structure implication
- Performance-driven environment
- Development of a sophisticated client base (especially high-value)
- Diverse cultural environment
- Extended workforce management
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Job Role
- Support in preparing pre and post-evaluation on all Enterprise Business products & services, projects (partnerships, converged services etc.).
- Assist in performing Profit & Loss analysis for Enterprise Business decision making.
- Assist in Checking and confirming performance to ensure the payment of appropriate commissions.
- Assist in reviewing ICT tariffs to ensure divisional objectives are achieved.
- Assist in providing input for tariffs review of all other Enterprise products & Services including New New products.
- Assist in collaborating with Marketing to manage Post Paid tariffs and ensure tariff change forms are filled to effect changes in tariffs.
- Champion segment product reporting on a regular basis.
- Assist in tracking all Audit queries and Divisional risks to ensure closure within the required period.
- Assist in monitoring performance against KPIs and SLAs for customer services and order fulfilment operations.
- Assist in gathering financial and non-financial data for various reporting purposes
- Perform any other assigned functions and implement corrective actions within the confinements of the division.
Qualification Required & Experience
Education
- Minimum of a relevant Degree in Marketing, Financial Accounting, Telecommunications Engineering or related degree.
Experience
- Minimum of 2 years proven relevant experience in a similar role.
Knowledge & Technical Competencies:
- Data Analytics
- In-depth knowledge of the market and industry
- Understanding of technology and services
- Knowledge of standard office practices and procedures
- Strong knowledge in Management of Customers
- Cloud and digital services
- Microsoft Office Suite
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Behavioural Competencies:
- Leads self, good conflict management, takes and manages accountability
- Innovative, Takes initiative, result oriented and develops self consistently
- Trustworthy, integrity and ethical in dealings
- Ability to focus on priorities and plans.
- Good written and verbal communication, presentation skills, and commitment to the organization
- Global thinker, Analytical thinking and problem-solving abilities.
- Be able to maintain confidentiality
Must live the MTN Values of
Can Do; Integrity; leadership; Innovation; Relationships
Must exhibit the MTN Vital Behaviors of
Complete Candor, Complete Accountability, Active Collaboration & Get it done.
Location: Accra
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