Supervisory Contractor, Enterprise Planning & Analytics - MTN Ghana



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The Supervisory Contractor, Enterprise Planning & Analytics at MTN Ghana is to support in analysing business trends to provide the Enterprise Business team with quality information to enhance the decision-making process in line with the Division’s strategic objectives.

Job Context

  • Technology and Platform business
  • Multi-regulation and multifaceted stakeholder management
  • Public Listed Organization
  • Environmental, Social and Governance prioritized
  • Regionalization structure implication
  • Performance-driven environment
  • Development of a sophisticated client base (especially high-value)
  • Diverse cultural environment
  • Extended workforce management

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Job Role

  • Support in preparing pre and post-evaluation on all Enterprise Business products & services, projects (partnerships, converged services etc.).
  • Assist in performing Profit & Loss analysis for Enterprise Business decision making.
  • Assist in Checking and confirming performance to ensure the payment of appropriate commissions.
  • Assist in reviewing ICT tariffs to ensure divisional objectives are achieved.
  • Assist in providing input for tariffs review of all other Enterprise products & Services including New New products.
  • Assist in collaborating with Marketing to manage Post Paid tariffs and ensure tariff change forms are filled to effect changes in tariffs.
  • Champion segment product reporting on a regular basis.
  • Assist in tracking all Audit queries and Divisional risks to ensure closure within the required period.
  • Assist in monitoring performance against KPIs and SLAs for customer services and order fulfilment operations.
  • Assist in gathering financial and non-financial data for various reporting purposes
  • Perform any other assigned functions and implement corrective actions within the confinements of the division.

Qualification Required & Experience

Education

  • Minimum of a relevant Degree in Marketing, Financial Accounting, Telecommunications Engineering or related degree.

Experience

  • Minimum of 2 years proven relevant experience in a similar role.

Knowledge & Technical Competencies:

  • Data Analytics
  • In-depth knowledge of the market and industry
  • Understanding of technology and services
  • Knowledge of standard office practices and procedures
  • Strong knowledge in Management of Customers
  • Cloud and digital services
  • Microsoft Office Suite

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Behavioural Competencies:

  • Leads self, good conflict management, takes and manages accountability
  • Innovative, Takes initiative, result oriented and develops self consistently
  • Trustworthy, integrity and ethical in dealings
  • Ability to focus on priorities and plans.
  • Good written and verbal communication, presentation skills, and commitment to the organization
  • Global thinker, Analytical thinking and problem-solving abilities.
  • Be able to maintain confidentiality

Must live the MTN Values of

Can Do; Integrity; leadership; Innovation; Relationships

Must exhibit the MTN Vital Behaviors of

Complete Candor, Complete Accountability, Active Collaboration & Get it done.

Location: Accra

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How to Apply

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  • The Recruiter reserves the right not to proceed with filling the position.
  • An application will not in itself entitle the applicant to an interview.

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