Senior Account Manager - Qatar Airways

Qatar Airways (QR) have embarked on an exciting transformation journey to change how we interact with our customers. As part of this journey, we are now recruiting for the role of Senior Account Manager.

Based in Accra, Ghana you will be responsible for managing relationships with Qatar Airways customers. You will be responsible for managing and growing existing relationships with Qatar Airways and our customers while growing a prospect pipeline for conversions. You will be involved with developing a successful, consistent approach to local and multinational dealing, driving maximum revenue and minimum cost of sale.

You will engage in joint sales and marketing activity to grow the level and quality of QR revenue sold through these partners and drive efficiencies in the distribution processes.

Specific Accountabilities Include

• Develop and maintain long-term strategic relationships with Qatar Airways clients.
• Prepare and execute data-driven Account Development Plan(s) to achieve short, medium, and long-term mutual benefits.
• Contribute to the formulation and implementation of QR sales strategy to maximize short and long term revenue opportunities, reduce the cost of sale and generate channel shift where appropriate.
• Review QR sales data with account portfolio to drive revenue and seek out both long term and tactical revenue opportunities.
• Manage and coordinate projects and initiatives on behalf of the Sales Manager. Develop tactical Sales and Marketing activity in support of sales opportunities across the portfolio.
• Maximize value from marketing spend and manage individual expenditure budget.
• Provide regular Market Intelligence and feedback from customers and competitors.
• Represent QR at trade events, promotions and sales functions, including supporting educational and familiarization visits.
• Maximize sales opportunity/opportunities through value-added partners i.e. Tourism Bodies, Frequent Flyer affiliates, alliance and codeshare partners.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, the impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

Qualifications

• Proven track record in trade and corporate account management.
• 5 years of industry experience
• Strong skills in prospecting, negotiating and closing
• Strong interpersonal skills coupled with an ability to work independently and think creatively
• Excellent communication skills and competency in business language