MIS / IT Officer - GIRSAL Limited



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GIRSAL Limited is inviting applications from suitably qualified candidates for the position of MIS/IT Officer.

Job Description

  • The ideal candidate would have qualifications and practical experience in managing and supporting IT systems and networks, with strong problem-solving and analytical skills.
  • The role involves working with the knowledge management team to plan, implement, and manage hardware, software, databases, network, and online platforms, and integrate the company’s management information system.

Responsibilities

  • Maintain a register and manage troubleshooting, configuration, and maintenance procedures for ICT equipment.
  • Manage the company’s local area network.
  • Support staff in the use of productivity software, ICT equipment networks, and other systems.
  • Organize and conduct periodic training for staff on the use of the company’s systems and productivity tools.
  • Liaise with service providers and vendors for the purpose of conveying and/or receiving ICT resources.
  • Work with KM team to maintain operational databases and online platforms
  • Work with the KM team to collate and analyze data, prepare and present periodic management, and external reports
  • Other tasks

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Qualification Required & Experience

  • Minimum Bachelor’s Degree in Computer Science, Information Systems, Statistics, or related field. A degree in another field is acceptable if the candidate has MIS/ICT training or practical experience.
  • Industry training/ certification in network administration, information systems development/management

Skills / Experience

  • Practical experience in the installation, configuration and maintenance of software and hardware systems.
  • Practical experience in managing networking systems and related security
  • Proficient in the administration of Microsoft 365 Suite, particularly Ms Teams/Sharepoint
  • Expertise in analyzing data using Excel or other analytics software.
  • Strong problem-solving and analytical skills, with attention to detail
  • Strong training & facilitation skills
  • Excellent communication skills (written and oral)
  • Web development/programming skills and experience (not required, but could be an advantage)

Location: Accra

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  • An application will not in itself entitle the applicant to an interview.

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