Senior Quality Supervisor - Servair Ghana

We are an International Catering Company operating in various activities in the catering industry and we are looking for a SENIOR QUALITY SUPERVISOR in the Quality Assurance Department.

Are you someone who takes pride in his or her work and has an eye for the finest of details? If so, we may have the perfect job opportunity for you as a new senior supervisor at our facility. As a senior supervisor, you can be one of the final set of eyes that evaluates the quality of our products before they get sent out to the customer.

Your opinion and expertise can truly make an impact in this line of work, and you can help contribute to our organization’s constant improvement. If you are ready for a challenging and influential position, then you may be the person we are looking for.

Duties include but are not limited to the following:

• Reports to the Quality Manager.
• Executes monthly self-assessments on the elements of food safety according to HACCP & ISO22000.
• Executes the required food safety-related checks as defined in HACCP plan and maintains the revisions of the HACCP plan.
• Leads all QA and food/product safety-related activities/initiatives as instructed by the quality manager.
• Implements quality systems and measures their effectiveness by verifying activities, controls and preventative measures.
• Responsible for maintaining and managing the corrective action system and facilitating corrective action activities with management.
• Assures the accuracy and compliance of HACCP records as defined in the corporate procedures.
• Responsible to lead product defect investigations, Alleged food poisoning, and hard-foreign-and soft-foreign object investigations.
• Responsible for identifying and maintaining key performance metrics for the Quality Department
• Continuously improves unit procedures for monitoring and ensuring conformance to specifications for incoming raw materials as well as for finished products and is responsible for the local supplier approval.
• Ensure compliance with hygiene among the staff and the entire catering unit.
• Ensure cleaning schedules are executed and records are kept at all times.
• Evaluate the materials routinely used during production, the work environment and components during production by conducting specific checks of quality.
• Seek answers and information regarding a customer or in-house problems with product or service quality performance by investigating all parts of the production process.
• Lead quality assurance documentation and record keeping according to ISO 2022 and Occupational Health and Safety (OHS)
• Ensure products & services meet customer and regulatory requirements that pertain to the industry.
• Communicate with the manager and other team members when problems arise and offer possible solutions to help correct any mistakes during manufacturing.
• Assess quality assurance strategies periodically to determine best practices and improvements that could lead to fewer problems and interruptions in the production schedule.

Required Skills or Experience

• A degree or HND in a related field.
• Five(5) years of experience as a QUALITY OFFICER or in a similar role.
• Strong interpersonal skills.
• Ability to communicate effectively in both written and oral formats.