Manager, Fintech Business Development (SME & Govt) - MTN Ghana

Job Summary:

Responsible for building and strengthening partnerships with Government institutions/agencies, International Organizations and SMEs to meet business goals/objectives including Revenue Generating Subscribers (RGS), Revenue Generating Merchants (RGM) & Revenue.

Job Context

• Evolution and highly competitive Fintech Industry
• Multi-regulated and multifaceted stakeholder management
• Environmental, social and governance prioritized
• Partnerships at the core of business practices
• Increasing demand for Fintech/digital experiences decisions to keep up with customers.
• Performance-driven environment
• Global and MTN Group Fintech standards and best practices
• Active media engagement and brand reputation
• Convergence in markets and exploration of non-traditional revenue streams requiring complex interpretation and structuring
• Agile ways of working

Job Role

• Ensure effective implementation of divisional strategy by means of providing key input and support
• Responsible for all business engagements to grow the MoMo clientele base and drive revenue.
• Lead engagement with both Government, SMEs, and other institutions for new business opportunities
• Management of Strategic Partners including Government Institutions/Agencies, International Organizations and SMEs
• Product life cycle management for B2B, B2P, G2P and P2G products

Develop and implement:

• Commercial and sales strategy
• Products and value proposition
• Identify new business opportunities and support team in the follow-up engagements.
• Planning and preparing business sessions with prospective clients.
• Provide insights into product development based on business engagements.
• Develop a plan to support business development engagements in the regions by leveraging the Field Sales Team.
• Manage and resolve escalations that have an impact on the critical path of service delivery
• Escalate issues that will result in significant time, scope, employee/customer, or cost impacts if not resolved
• Support the development of an operational playbook for fintech operations
• Ensure seamless implementation of business strategies
• Handle capacity building and best practices sharing to improve execution at the team level.
• Lead in developing and maintaining the best MobileMoney Limited (MML) value propositions to SMEs and Governments
• Support implementation of new products and services
• Support the development and implementation of commercial and sales strategy
• Review and identify key risks, issues, and dependencies and set mitigation actions
• Conclude commercial agreements with SMEs and Governments
• Manage commercial negotiations with SMEs and Government Institutions/Agencies
• Provide input into the review of all projects initiated
• Review key risks, issues, and dependencies and set mitigation action

Qualification Required & Experience

Education

• Minimum of a University degree in Marketing, Business, or a related field

Experience

• Minimum of 5 years of relevant experience in financial services with at least 3 years in a supervisory role
• Good understanding of SMEs and the working environment of Government & International Organisations

Professional/ Technical competencies

• Market Intelligence, research, and Insights
• A deep understanding of marketing principles
• Business Development models
• Business Reporting
• Sales Planning
• Customer Relations Management
• Stakeholder Management
• Financial Acumen
• Commercial acumen

Competencies

Skills/Physical Competencies:

• Manages self and be a team player, good conflict management, takes and manages accountability
• Energy & Drive – Innovative, Takes initiative, result-oriented and develops self consistently
• Interpersonal Skills – Leadership, customer centricity, collaboration and coaches & develops direct reports
• Personal Skills – Trustworthy, integrity and ethical in dealings
• Operating Skills – Ability to focus on priorities and plans, shares knowledge effectively
• Organisational Positioning Skills – Good written and verbal communication, presentation skills, commitment to the organization
• Strategic Skills – Global thinker, Analytical thinking, and problem-solving abilities.
• Good business sense
• A positive attitude
• Negotiation skills

Must live the MTN Values of

• Can Do; Integrity; leadership; Innovation; Relationships

Location: Accra