Head, Business Intelligence & Analytics - MTN Ghana

The Head of BI and Analytics is responsible for developing, monitoring, and managing an effective BI & Analytics team, managing big data and advanced analytics initiatives, data integration/engineering, and business intelligence and data warehousing.

This is inclusive of driving performance of analytics solutions to impact overall business results & deliver actionable insights to the business & product teams that aid in strategic decision making.

The role is responsible to

The role is also responsible for allowing access to information that is critical to the success of multiple areas including sales & distribution, finance, marketing etc. The role leads teams across the below three sub-functions:

• Insights and analytics
• Data Science
• BI & Reporting

Job Context

• Evolution and highly competitive Fintech Industry
• Multi-regulated and multifaceted stakeholder management
• Environmental, social and governance prioritized
• Partnerships at the core of business practices
• Increasing demand for Fintech/digital experiences decisions to keep up with customers.
• Performance-driven environment
• Global and MTN Group Fintech standards and best practices
• Active media engagement and brand reputation
• Convergence in markets and exploration of non-traditional revenue streams requiring complex interpretation and structuring
• Agile ways of working

Job Role

• Develop functional strategy aligned with the overarching business goals.
• Ensure effective implementation of the functional strategy by means of providing direction, structure, frameworks, models, plans and roadmaps
• Oversee regular review of the functional strategy and roadmap, to ensure its alignment with the changing dynamics of the internal and external ecosystem
• Implement and oversee execution of policies, procedures and guidelines set forth by group BI & Analytics team and ensure the team complies with the same
• Implement governance to manage the consolidated BI & Analytics strategy, budgets, and financials.
• Oversee elicitation and review business reporting and analytic requirements from the business groups through formal interviews or facilitated sessions and translate into technical designs for business intelligence implementation
• Oversee & signoff development of BI content (reports, dashboards, scorecards, analytic solutions) to provide data necessary to effectively make business decisions and measure goal attainment and overall performance
• Lead work-stream planning process including inception, technical design, development, testing, and delivery of BI solutions that emphasize

Qualification Required & Experience

Education

• Minimum of University Degree in Business Mathematics, Statistics, Data Science (or related) Degree
• Post Graduate Degree (Finance or General Management preferable)

Experience

• Minimum of 8 years relevant experience in a similar position with at least 5 years in a managerial role
• Experience in fintech, banking or financial services is preferred
• Working experience in BI, customer insight or data analytics

Knowledge

• Deep knowledge and experience in data reporting/visualization tools (Power BI, Tableau, etc.)
• Deep knowledge and experience in data analytics tools (SQL, Python, SAS)Big data and analytics
• Knowledge of modern Big Data platforms and Open-Source solutions to database, data analysis, and data management
• Data mining & modelling
• Financial acumen
• Commercial acumen
• Data interpretation
• Data visualization & Reporting
• Statistical Analysis
• Quantitative Analytics
• Forecasting/predictive Analytics,
• Multivariate testing & optimization algorithm
• Business intelligence systems and tools
• Data science toolkits (SAS, R, SPSS)

Competencies

Skills/Physical Competencies:

• Evolution and highly competitive Fintech Industry
• Multi-regulated and multifaceted stakeholder management
• Environmental, social and governance prioritized
• Partnerships at the core of business practices
• Increasing demand for Fintech/digital experiences decisions to keep up with customers.
• Performance driven environment
• Global and MTN Group Fintech standards and best practices
• Active media engagement and brand reputation

Location: Accra

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