Business Intelligence (BI) Analyst - University of Ghana

Position Title: Business Intelligence (BI) Analyst

Unit: Institutional Business Intelligence Unit

Reports To: Director, Institutional Research & Planning Office

Position Summary:

Reporting to the Director, the mandate of the Business Intelligence Unit is to lead a team to oversee the identification of the reporting and analytic requirements of various units of the University. He will lead in the development and deployment of business intelligence and analytic solutions that will aid University units in making operational, tactical and strategic data-driven decisions.

Duties:

• Collaborate with the Institutional Data Engineer to plan data pipelines, dimensional modelling, and decide on required data specifications that meet business intelligence and analytics requirements.
• Transform data into insights that can assist university managers and executives to make data-driven operational, tactical, and strategic decisions to modernise, drive business value, identify areas of revenue loss and improve processes in the organisation through use of data analytics, and data visualisation and data modelling techniques and technologies.
• Conduct requirements gathering to gather university requirements for business intelligence and analytics via data collection methods such as interviews, workshops, questionnaires, surveys, site visits, workflow story boards, use cases and scenarios.
• Develop and conduct reviews of the business intelligence and analytics requirements to ensure that requirements specifications are correctly interpreted.
• Analyse and verify business intelligence requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
• Collaborate with relevant stakeholders to determine the objectives, scope, parameters of requirements to define, outcome, metrics, and relevant KPIs for business intelligence reports.
• Research and review the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes.
• Develop a framework for the development of BI reporting for various units.
• Translate conceptual user requirements into functional business intelligence and analytics requirements.
• Design, develop and deploy business intelligence reports and dashboards using BI reporting tools, such as Power BI and Tableau.
• Perform other duties as assigned by the Head, Institutional Research and Planning Office.

Qualification Required & Experience

• Candidate must possess a relevant Bachelor’s & Masters Degree in Computer Science, Information Technology, Business Studies, Statistics, or related field.
• A minimum of six (6) years of experience in higher education management.
• Proven experience with databases and programming for data analysis.
• Demonstrated project management skills, including planning, organising, and managing resources.
• Ability to work in a fast-paced, deadline environment, with expert problem solving and analytical skills and a collaborative mind-set.
• A very good understanding of the organisation’s goals and objectives.
• Excellent verbal and written communications skills and strong organisational and interpersonal skills.

Knowledge, Skills & Attributes

• Able to exercise independent judgement and take action
• Excellent analytical, mathematical, and creative problem-solving skills
• Excellent listening, interpersonal, written, and oral communication skills
• Logical and efficient, with keen attention to detail
• Highly self-motivated and directed
• Ability to effectively prioritise and execute tasks while under pressure
• Strong customer service orientation and communication skills
• Experience working in a team-oriented, collaborative environment
• A good understanding of data profiling
• A very good understanding of database management systems
• An excellent understanding of dimensional modelling
• A very good understanding of the ETL process
• Data modelling
• Data mining
• Data Analysis
• Microsoft Power BI, Tableau, and data visualisation
• SQL, Python and Dax
• Business intelligence
• Microsoft Excel

Location: Accra