Junior Commercial Manager - SWIFT

In line with the Commercial strategy/Operating/Regional plans and under close supervision of a more senior Commercial Manager, to manage long term relationships with small to medium-sized accounts in order to meet customer requirements and to achieve targeted sales, revenue growth and traffic development.

Alternatively may manage small-sized infrastructures and/or parts of sales programmes/initiatives.

Education

University degree

Experience

At least 2 years of experience in sales, of which at least 1 year in the financial industry.

Domains

Market Infrastructures / Relationship Management / Business Consulting

Key Responsibilities

•  Identify customer needs/market opportunities and achieve business growth by maintaining long term customer relationships with primarily small accounts and/or developing assigned market infrastructures and/or implementing initiatives with small size/complexity.
•  Assist more senior Commercial Managers in the development of plans for small to medium-sized accounts/infrastructure development/initiatives in order to achieve targeted sales objectives in an optimal, cost-beneficial way.
•  Assist in the implementation of plans/projects/initiatives towards assigned customers/market infrastructure by coordinating and tracking assigned activities.
• Assist in representing SWIFT in promoting products and services by participating to regional fairs, forums, and meetings.
•  Liaise with other divisions/departments, commercial team manager and members in order to provide a coordinated service and integrated solution to assigned customers. Feedback internally market intelligence, customer feedback, product issues and other relevant information.
• Acquire and maintain skills and knowledge

Competency Profile

• Takes Account for delivering results makes choices and decisions based on established practices and precedents; delivers results by overcoming a range of obstacles and issues and where timing may be critical.
• Demonstrates Operational Excellence Delivers work to agreed specifications of timeliness and quality; seeks to improve ways of doing things; sets and meets high standards for own work; demonstrates a commitment to security policy
• Expands knowledge Expands own specialist knowledge and skills by taking ownership of own development; encourages colleagues to bring forward and share new ideas and alternative solutions; demonstrates openness to utilise new approaches.
• Bus Understanding and Commercial Sense Applies to understand how different divisions contribute to meeting SWIFT’s business objectives; understand market drivers of success and encourage changes to improve offerings while optimising commercial performance.
• Builds and reinforces cust relationships Strengthens relationships by taking every opportunity to listen and respond to customers and adapt solutions to meet their needs; demonstrates and encourages customer focus in all relationships and activities.
• Leads with a team focus Initiate effective cooperation and team working with others; provides support to new team members; appreciates style and background differences; demonstrates a commitment to SWIFT values.
• Communicates effectively across a wide range of practical or theoretical issues; modifies communication style to optimise understanding by others; clarifies applicable goals, objectives and business situations; acknowledges and respects other views.

What We Offer

• We put you in control of your career
• We give you a competitive package
• We help you perform at your best
• We help you make a difference
• We give you the freedom to be yourself
• We give you the freedom to be yourself.
• We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world.
• An environment in which everyone’s voice counts and where you can reach your full potential regardless of age, background, culture, colour, disability, gender, nationality, race, religion, sexual orientation, or veteran/military status.