Junior Commercial Manager - SWIFT



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In line with the Commercial strategy/Operating/Regional plans and under close supervision of a more senior Commercial Manager, to manage long term relationships with small to medium-sized accounts in order to meet customer requirements and to achieve targeted sales, revenue growth and traffic development.

Alternatively may manage small-sized infrastructures and/or parts of sales programmes/initiatives.

Education

University degree

Experience

At least 2 years of experience in sales, of which at least 1 year in the financial industry.

Domains

Market Infrastructures / Relationship Management / Business Consulting


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Key Responsibilities

  •  Identify customer needs/market opportunities and achieve business growth by maintaining long term customer relationships with primarily small accounts and/or developing assigned market infrastructures and/or implementing initiatives with small size/complexity.
  •  Assist more senior Commercial Managers in the development of plans for small to medium-sized accounts/infrastructure development/initiatives in order to achieve targeted sales objectives in an optimal, cost-beneficial way.
  •  Assist in the implementation of plans/projects/initiatives towards assigned customers/market infrastructure by coordinating and tracking assigned activities.
  • Assist in representing SWIFT in promoting products and services by participating to regional fairs, forums, and meetings.
  •  Liaise with other divisions/departments, commercial team manager and members in order to provide a coordinated service and integrated solution to assigned customers. Feedback internally market intelligence, customer feedback, product issues and other relevant information.
  • Acquire and maintain skills and knowledge

Competency Profile

  • Takes Account for delivering results makes choices and decisions based on established practices and precedents; delivers results by overcoming a range of obstacles and issues and where timing may be critical.
  • Demonstrates Operational Excellence Delivers work to agreed specifications of timeliness and quality; seeks to improve ways of doing things; sets and meets high standards for own work; demonstrates a commitment to security policy
  • Expands knowledge Expands own specialist knowledge and skills by taking ownership of own development; encourages colleagues to bring forward and share new ideas and alternative solutions; demonstrates openness to utilise new approaches.
  • Bus Understanding and Commercial Sense Applies to understand how different divisions contribute to meeting SWIFT’s business objectives; understand market drivers of success and encourage changes to improve offerings while optimising commercial performance.
  • Builds and reinforces cust relationships Strengthens relationships by taking every opportunity to listen and respond to customers and adapt solutions to meet their needs; demonstrates and encourages customer focus in all relationships and activities.
  • Leads with a team focus Initiate effective cooperation and team working with others; provides support to new team members; appreciates style and background differences; demonstrates a commitment to SWIFT values.
  • Communicates effectively across a wide range of practical or theoretical issues; modifies communication style to optimise understanding by others; clarifies applicable goals, objectives and business situations; acknowledges and respects other views.


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What We Offer

  • We put you in control of your career
  • We give you a competitive package
  • We help you perform at your best
  • We help you make a difference
  • We give you the freedom to be yourself
  • We give you the freedom to be yourself.
  • We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world.
  • An environment in which everyone’s voice counts and where you can reach your full potential regardless of age, background, culture, colour, disability, gender, nationality, race, religion, sexual orientation, or veteran/military status.


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