Administrative Executive - International Travel & Tourism Institute
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The International Travel & Tourism Institute (ITTI) is the only professional membership body for individuals employed in the Tourism Industry; one of the largest trade sectors in Ghana, and growing. ITTI is dedicated to developing and maintaining professional standards for the benefit of its members and the industry.
As an organization that offers various training programs in Travel & Tourism, Aviation and Hospitality industries, we specialize in providing human resource development and training for airline and hospitality companies producing talents that can handle major clients in the travel and hospitality industry.
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Job Description
Applications are invited from suitably qualified persons for the appointment of an Administrative Executive at the International Travel and Tourism Institute
Summary Role Profile
The administrative executive will organise and manage the administration, support systems and activities that enable the effective running of ITTI. The administrative executive will work in areas such as admissions, quality assurance, data management and examinations.
Duties/Responsibilities include:
- Assist with recruitment, public or alumni relations and marketing activities;
- Administer the 'student lifecycle from registration or admission to graduation or leaving;
- Provide administrative support to an academic team of lecturers, tutors or teachers;
- Draft and interpret regulations and deal with queries and complaints procedures;
- Coordinate examination and assessment processes;
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- Maintain high levels of quality assurance, including course evaluation and course approval procedures;
- Use information systems and preparing reports and statistics for internal and external use;
- Contribute to ITTI policy and planning;
- Supervising programs officer and front desk staff;
- Liaise with other administrative staff, academic colleagues and students;
- Liaise with external agencies (Aviance, GACL etc), government departments and prospective students;
- Organise and facilitate a variety of educational or social activities.
- Coordinate adhoc learning project for students
- Prepare adhoc material/ documents as may be required
- Administer orientation to new students
- Research and gather information to support studies
- Prepare forecasts with the Training Coordinator
- Communicate tutors requirements to admin/ Training coordinator
- Any other duties that may be assigned by the Executive Director
Required Skills or Experience
- Applicant should have a background in training programs, administration and accounting (possess a good first degree or professional certification). Work experience within a training or academic environment for 3yrs. Experience in travel and tourism is an added advantage.
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- The applicant should be well-organized, with the ability to prioritize and meet agreed deadlines and handle extreme pressure achieve set objectives. At the same time, he or she should bring a flexible approach to working hours.
- Should have satisfactory knowledge of the travel and tourism industry, keep up-to-date with new ideas and developments in the subject area, have excellent spoken and written communication skills.
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