IP Network Engineer - Teledata ICT



Our website is made possible by displaying online advertisements to our visitors.
Please consider supporting us by disabling your ad blocker.





Read Also: 10 checks to identify fraudulent or scam job offers

Job Alerts: Click here to join us on Telegram

1. Patiently scroll down and read the job description below.

2. Scroll down and find how to apply or mode of application for this job after the job description.

3. Carefully follow the instructions on how to apply.

4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.


We are a major Wireless & Fiber Internet Service Provider (WISP & FISP) in Ghana. Our office is based in Accra.

We provide Broadband Internet, Voice over IP, Video over IP, Managed IT Services, and Cloud solutions to homes, businesses, and individual customers nationwide.

We are looking for a young university graduate who has completed his or her national service for the position of IP Network Engineer in the Technical Department.

ADVERTISEMENT

CONTINUE READING BELOW

The position holder will be required to provide technical support to customers' incidents. The essential functions include the following:

  • Troubleshoot and resolve issues related to network malfunctions or poor internet connectivity
  • Install, configure, and troubleshoot customer premises equipment (CPE) including routers and WiFi devices
  • Document and track customer issues using a ticketing system to ensure quick resolution
  • Verify and close tickets on an incident which has been confirmed resolved
  • Ensure compliance with standards & established procedures for resolving customer concerns

Qualification

The position requires a Bachelor's degree in Network Engineering, Computer Science, Information Technology (IT) or Information, Communication and Technology (ICT) with at least one-year national service experience

ADVERTISEMENT

CONTINUE READING BELOW

Required Personality Competencies

  • Customer skills, including the ability to politely address customer issues in line with customer service standards.
  • Communication skills, including the ability to express oneself clearly in conversation and interactions with others; to express oneself clearly in business writing, and to ensure that information is passed on to others who should be kept informed.
  • Attention to detail, including the ability to accomplish tasks through concern for all the areas, involve, no matter how small, and to monitor and check the accuracy of work or information,
  • Strong interpersonal skills, including the ability to relate well and work collaboratively with colleagues to achieve organisational goals.
  • Drive for results, including the ability to persist in the face of setbacks, obstacles and rejections; and to motivate oneself to achieve results and get things done.
  • Accountability for results, including the ability to take ownership of one’s responsibilities, and follow through and meet deadlines or targets without constant monitoring.
  • The initiative, includes the ability to identify what needs to be done and take action before being asked or before the situation requires it.

Disclaimer

  • Do not pay any fee to any Recruiter.
  • The Recruiter may amend, delete or expire jobs at any time without notification.
  • The Recruiter reserves the right not to proceed with filling the position.
  • An application will not in itself entitle the applicant to an interview.

FIND CURRENT JOBS IN GHANA 2022 TODAY

JobSearch Ghana is your most reliable website for latest jobs in Ghana today. If you are interested in getting genuine and reviewed job vacancies in Ghana from the best companies, then you are in the right place. Browse For Graduate Jobs, Government Recruitments & More. You can find current jobs in Ghana today on LinkedIn, Glassdoor, Graphic, Job Web Ghana here

TOP CAREER ARTICLES FROM EXPERTS

Job search is not an easy journey especially for job vacancies in Ghana. That is why we have engaged experts to write seasoned articles to guide your job search in Ghana. We cover interviews, cover letters, CVs, aptitude tests, workplace life, entrepreneurship, personal finance and more. Check out our career articles page today!

Top

© 2017 - 2022 JobSearch Ghana - Jobs In Ghana 2022

Powered by Yaks Baker