Business Support Assistant - World Food Programme



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Under the overall supervision of the Head of Sub Office, Tamale, the Business Support Assistant (G5) will be expected to perform the following duties:

Major Duties and Responsibilities

  • Assist the Head of Sub-Office in coordinating programmes and operations in Northern Ghana
  • Keep calendar of key activities, events, and meetings, and ensure reminders and follow-up actions
  • Assist in convening meetings (internal and external) with staff, partners, and stakeholders; and take minutes of meetings.
  • Provide protocol support including ensuring hotel reservations and airport pickups for senior management on mission to the sub office.
  • Establish and maintain contacts list of partners and key collaborators, liaise by telephone, email and/or whatsapp with the Country Office and external partners and collaborators.

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  • Receive, screen and log correspondence and bring to the attention of Head of Sub-Office
  • Draft, format, register and dispatch official correspondences as may be required and maintain records.
  • Follow up on wide ranging issues relating to the functioning of the Sub Office in collaboration with the Sub-Office Units and teams
  • Keep track of MOUs, LOUs, FLAs and other agreements or contracts at the field level.
  • Perform any other duties as may be provided by Supervisor from time to time.

Qualification Required & Experience

Minimum Academic Qualifications

  • A minimum of first degree in Social Sciences, Development Studies, Administration, Communications, Public Relations, or any other related qualification.
  • A master’s degree in any of the above fields is an added advantage.

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Desired Experiences for Entry into the role:

  • A minimum of four years of progressive work experience in supporting role on programmes and/or operations.
  • Demonstrate responsibility, proactiveness and initiative to respond and/or act independently under minimal supervision and general guidance. Ability to think on the spot and use judgment in dealing with unforeseen daily operational challenges.

Language: Fluency and Good Command of the English language is essential.

Location: Tamale


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