Analyst, Risk (Support) - MTN Ghana

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Job Summary:

Responsible for conducting and evaluating detailed risks within the company. This involves performing risk assessments/ analysis and/or risk deep dives and monitoring/tracking of remediation across all support business units and areas.

In addition, this role will also be accountable for reporting to the business on risk management processes, procedures, and methodologies in line with the risk and compliance strategy, best practices and offering specialized advice /recommendations, where necessary to the organization

Job Role

  • Implement and monitor the established Enterprise Risk Management programme and methodology for assigned area, within established Enterprise Risk Management standards, frameworks, and solutions, in accordance with both internal and industry benchmarks.



  • To assist in identifying risks faced by the company (current and anticipated), prioritising risks depending on its material impact and working with Senior Management and other leaders within the business to mitigate these as effectively as possible.
  • Work as a business risk partner in facilitating and ensuring that assigned business unit(s) take ownership in the identification and management of their divisional risks to guarantee safeguarding MTN Ghana’s customers, reputation, assets and the interests of stakeholders as well as implement the Continuous Control Monitoring (CCM) activities for proactive, regular and automated monitoring of key controls to ensure that they are effectively operating as designed and that plans are in place to fix any control breakdown. This is inclusive of Business Continuity strategy formulation
  • Liaise with divisional Governance champions to ensure a coordinated approach to risk identification and management within the assigned divisions.
  • Assist in coordinating inputs for the facilitating Governance Risk and Compliance Committee Meetings.
  • Ensure assigned divisional risk inputs are updated to the Risk profile and Dashboard of the organization.
  • Support the facilitation of annual/biannual Business Impact Analysis within the divisions assigned.
  • Documenting of Risk red flags, escalations, and acceptances in line with the risk escalation and acceptance policy
  • Assist in performing gap analysis on current risk /issues of critical areas of the business as per integrated plan.
  • Support with the maintenance of Risk Profiles/Dashboards for executive management.
  • Assist in performing the organization’s ERM, BCM, CRM and IRM Maturity Assessments, as per MTN Group’s model.
  • Assist in the update and review of technical disaster recovery plans to ensure procedures for core critical systems are always up to date as well as review of Business Continuity plans, while maintaining central oversight.
  • Support the facilitation of simulations/exercises at business unit level and integrated tests at company-wide level.
  • Assist in preparation of annual/bi-annual Management Attestations and companywide Risk Workshops with the Risk Champions and Executive committee.
  • Contribute to the Companywide Principal Residual Risk Rating Conclusions, Risk Based Audit Plan, yearly risk management plan aligned to the business risk management themes and report on risks to the key stakeholders
  • Support on the identification of areas to include in the Continuous Control Management (CCM)
  • Support on the identifying and assessing the risks and classifying mitigation controls for each risk
  • Ensure management review and input on resolution of CCM areas as well as continuous reassessments of the agreed controls



Foundational Skills & Proficiency

Strategic Planning & Thinking

  • Considers customer needs and trends in the development of strategic plans
  • Implements strategic objectives
  • Understands the strategic direction of the organization and highlight areas of potential value or risk

Critical Thinking

  • Produce useful ideas or explanations for circumstances but lack in identifying or including cause and effect
  • Undertakes a complex task by breaking it down into manageable parts in a systemic, detailed way

Analytical Thinking

  • Analyze the data to detect trends and issues in the data and information in a logical and factual manner.
  • Makes logical deductions from data sets
  • Identifies a solution for resolving the underlying problem

Decision Making based on Decision Modelling

  • Identifies the core issue in problem-solving, considers possible solutions and seeks direction and advice as appropriate
  • Seeks to problem solve effectively by correctly analyzing the issues, seeking expert advice as required and consulting and collaborating with others as appropriate



Integrated Analytics

  • Demonstrates an ability to take a comprehensive approach to insights development, through demonstrating integrated thinking
  • Works with cross-functional teams across the business to ensure that the organization is gathering good quality behavioral information and technical data.
  • Leads the Divisional insights strategy for the Division and makes a significant contribution to Divisional reporting


Education and Experience


  • A Bachelor’s Degree in Business or Accounting or Computer Sciences or a related field.
  • A relevant professional qualification in risk management would be a plus.



3 years experience in a related field, preferably in IS/Telecoms/Financial Services. Strong project planning and management, report writing and presentation experience


  • Enterprise Risk Management Methodology or ISO Management System Standards 22301, 27001, 31000 Management and Maturity models
  • BCM methodologies (ISO 22301 Standard) and reviews include incident & crisis management, emergency preparedness, recovery modes/methods, IS Disaster recovery strategies etc.
  • Information Security Risk Management methodologies



  • Corporate Governance frameworks e.g. King IV.
  • Insurance risk knowledge.
  • Data Analytics
  • Working knowledge of Industry standards of Enterprise Risk Management (ERM), BCM. E.g. ISO 22301 etc.
  • Basic IS infrastructure knowledge advantageous
  • Microsoft Office Suite (Excel, Power Point, Word
  • Knowledge of mobile telephony infrastructure, financial services, and business processes.
  • Strong project planning and management skills
  • Good knowledge of Risk trending


Skills/Physical Competencies

  • Demonstrated ability to build partnering relationships across stakeholders at all levels.
  • Persuasive, good listener and assimilator of ideas and perspectives.
  • Analytical and detail conscious
  • Proven ability to deliver agreed outcomes/deliverables.
  • Ability to think understand strategy to ensure operational resiliency.
  • Articulate and proven ability to communicate clearly and appropriately based on audience with excellent facilitation skills at all levels
  • Good Report Writing and presentation skills at different levels within the organisation
  • High degree of self-motivation, creativity, initiative, enthusiasm, and determination.
  • Ability to work effectively under pressure
  • Ability to multi-task.



  • Able to work independently and unsupervised with minimal guidance.
  • Sound analysis, judgment, and decision-making skills.
  • Teamwork & Cooperation
  • Customer Focus
  • Performance Excellence



  • Do not pay any fee to any Recruiter.
  • The Recruiter may amend, delete or expire jobs at any time without notification.
  • The Recruiter reserves the right not to proceed with filling the position.
  • An application will not in itself entitle the applicant to an interview.


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