Manager, Revenue Assurance (Mobile Money) - MTN Ghana

Our website is made possible by displaying online advertisements to our visitors.
Please consider supporting us by disabling your ad blocker.

Read Also: 10 checks to identify fraudulent or scam job offers

Job Alerts: Click here to join us on Telegram

1. Patiently scroll down and read the job description below.

2. Scroll down and find how to apply or mode of application for this job after the job description.

3. Carefully follow the instructions on how to apply.

4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.

Job Summary:

  • Maximize organizational revenues by assuring the end-to-end effectiveness of the Mobile Money revenue management chain.
  • Identify areas of possible revenue leakages and recommend mitigation measures to the process owners and follow up to ensure corrective measures.
  • This is in addition to dealing with fraud activities within the Fintech space. (IFRS)

Job Role

  • Lead in ensuring that all fintech controls are rolled out and executed according to the approved frequency
  • Implementing additional controls outside the Group control framework to mitigate emerging Fintech risks.
  • Ensuring that exceptions and anomalies picked up during the performance of various control activities are investigated and reported on



  • Lead the verification of the integrity of the Fintech Billing Systems through rating checks.
  • Ensure that Margin Analysis is carried out for Partner and commission invoices to ensure optimal Gross Margins.
  • Manage team performance of Activity calendar by setting targets, assigning and review the performance and allocation of Activity Calendar activities
  • Ensure Issues are logged, monitored and closed on a predefined template within agreed SLAs.
  • Regular and accurate quantification of confirmed issues to provide management indication of potential benefits
  • Prepare, support and represent the team at Steercom and SPOC forums
  • Contribute and prepare with Senior Manager the team monthly and quarterly reports
  • Assist in new product development by inputting into product design, risk/return or cost/benefit of new product and services

Strategic Planning & Thinking

  • Analyze the organization’s wider environment and draw conclusions about the impact of events and activities; guide the team to create solutions that deliver value in line with the business plans
  • Develops and implements organization-wide policy by determining the target audience, building coalitions with the appropriate population, and developing a budget

Critical Thinking

  • Introduces new approaches that may have been tried elsewhere
  • Examines situations from multiple or different perspectives
  • Recognizes points for improvement and uses imagination to solve problems



Analytical Thinking

  • Organizes, classifies and synthesizes the data into fundamental issues
  • From the information, identifies the most probable causes of the problem.
  • Reduces the information down into manageable components
  • Identifies the logical outcomes from analyzing the data collected

Decision Making Based on Decision Modelling

  • Maintains the utmost integrity and behaves ethically at all times
  • Identifies information gaps and makes informed assumptions to take timely action.
  • Addresses very complex issues and makes a judgment call on the need for additional analysis or the business necessity to take a timely decision, with the available information
  • Demonstrates a basic understanding of different decision models

Integrated Analytics

  • Leads the business insights strategy for the organization and makes a significant contribution to the overall strategic planning process
  • Is considered highly influential and credible in providing customer, market and business insights to inform and improve the quality of decision making across the organization.



Qualification Required & Experience


  • A minimum of First Degree in Computer Science, Telecommunication Engineering, Mathematics or Accounting.
  • Professional qualification in Accounting, Information Technology or Telecommunication Engineering is a must.


  • At least 5 years of experience in Revenue Assurance in the telecommunications sector, with at least 3 years in a supervisory position.

Professional/Technical competencies:

  • Good Knowledge of the mechanics of telecommunications.
  • Knowledge of Telco billing principles and operation.
  • Knowledge of Fintech Risks and mitigations.
  • Good knowledge of the Revenue Management chain in telecommunications
  • Good knowledge of IT and IT Systems
  • Good quantitative and analytical skills
  • Financial analysis skills



Skills / physical competencies:

  • Ability to manage self and be a team player, good conflict management, ability to take and manage accountability
  • Energy & Drive – Innovative, takes initiative, result oriented and develops self consistently
  • Interpersonal Skills – Leadership, customer centricity, collaboration and coaches & develops direct reports
  • Personal Skills – Trustworthy, integrity and ethical in dealings
  • Operating Skills – Ability to focus on priorities and plans, shares knowledge effectively
  • Organizational Positioning Skills – Good written and verbal communication, presentation skills, commitment to the organization
  • Global thinker, Analytical thinking and Problem-solving abilities.

Skill in Resource Management

NB: The Incumbent must maintain strict confidentiality always.

Location: Accra





  • Do not pay any fee to any Recruiter.
  • The Recruiter may amend, delete or expire jobs at any time without notification.
  • The Recruiter reserves the right not to proceed with filling the position.
  • An application will not in itself entitle the applicant to an interview.


JobSearch Ghana is your most reliable website for latest jobs in Ghana today. If you are interested in getting genuine and reviewed job vacancies in Ghana from the best companies, then you are in the right place. Browse For Graduate Jobs, Government Recruitments & More. You can find current jobs in Ghana today on LinkedIn, Glassdoor, Graphic, Job Web Ghana here


Job search is not an easy journey especially for job vacancies in Ghana. That is why we have engaged experts to write seasoned articles to guide your job search in Ghana. We cover interviews, cover letters, CVs, aptitude tests, workplace life, entrepreneurship, personal finance and more. Check out our career articles page today!


© 2017 - 2022 JobSearch Ghana - Jobs In Ghana 2022

Powered by Yaks Baker